https://rokatur-qa.grupoaviatur.com/contenidos/tyc

Method
GET
HTTP Status
200
IP
10.0.128.133
Profiled on
Token
e9da8f

ContentController :: viewAction

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Aviatur\ContentBundle\Controller\ContentController::viewAction"
_firewall_context 
"security.firewall.map.context.main"
_route 
"aviatur_content_view"
_route_params 
[
  "id" => "tyc"
]
_security_firewall_run 
"_security_main"
id 
"tyc"

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
connection 
"keep-alive"
host 
"rokatur-qa.grupoaviatur.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-appgw-trace-id 
"a2e77e9f1077c375245c8642c88c8c4a"
x-forwarded-for 
"216.73.216.163:36421"
x-forwarded-port 
"443"
x-forwarded-proto 
"https"
x-original-host 
"rokatur-qa.grupoaviatur.com"
x-original-url 
"/contenidos/tyc"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Sat, 20 Sep 2025 21:01:44 GMT"
set-cookie 
"device_view=full; expires=Mon, 20-Oct-2025 21:01:44 GMT; Max-Age=2592000; path=/; httponly"
x-debug-token 
"e9da8f"
x-frame-options 
"deny"

Cookies

Request Cookies

No request cookies

Response Cookies

Key Value
device_view 
Symfony\Component\HttpFoundation\Cookie {#5325
  #name: "device_view"
  #value: "full"
  #domain: ""
  #expire: 1760994104
  #path: "/"
  #secure: false
  #httpOnly: true
  -raw: false
  -sameSite: null
  -secureDefault: true
}

Session

Session Metadata

Key Value
Created 
"Sat, 20 Sep 25 16:01:41 -0500"
Last used 
"Sat, 20 Sep 25 16:01:41 -0500"
Lifetime 
0

Session Attributes

Attribute Value
agencyAssetsFolder 
"rokatur"
agencyDataInfo 
[
  "agency_id" => 19
  "agency_name" => "Rokatur"
  "agency_nit" => "860.000.018-2"
  "agency_phone" => "6015879520"
  "agency_email" => "informacion@rokatur.com"
  "address" => null
  "agency_phones" => [
    "what" => [
      "whatsApp" => "573164709080"
    ]
    "all" => [
      "Tunja" => "(8) 7402110"
      "24 horas" => "(1) 5879640 - (1) 3821616"
      "Celular" => "316 470 9080"
    ]
  ]
  "socialmedia" => [
    "Facebook" => "https://www.facebook.com/aviaturcolombia/"
    "Twitter" => "https://twitter.com/Aviatur"
    "Instagram" => "https://instagram.com/aviaturoficial"
    "Linkedin" => "https://www.linkedin.com/company/aviaturtrk=nav_account_sub_nav_company_admin"
    "Youtube" => "https://www.youtube.com/channel/UChqbAKPIQjeozDq_ua7CqDQ"
  ]
]
agencyId 
19
agencyShortName 
"Rokatur"
agencyTwigFlux 
true
domain 
"rokatur-qa.grupoaviatur.com"
domainport 
"443"
domainsecure 
"rokatur-qa.grupoaviatur.com"
emailNoReply 
"noreply@aviatur.com.co"
headerPromoEnd 
DateTime @1456225200 {#2922
  date: 2016-02-23 06:00:00.0 America/Bogota (-05:00)
}
headerPromoStart 
DateTime @1456117200 {#2929
  date: 2016-02-22 00:00:00.0 America/Bogota (-05:00)
}
rokatur-qa.grupoaviatur.com[assets_folder] 
"rokatur"
rokatur-qa.grupoaviatur.com[parameters] 
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a su compra, el viajero reconoce y acepta bajo su responsabilidad que ha sido informado sobre el seguro de asistencia y opt\u00f3 por no adquirirlo.*","aviatur_enable_special_discounts":"0","carros_comision":"N","aviatur_passenger_envelope_urlx":"{\"endpoint\":\"https:\/\/testpagos.grupoaviatur.com\/Aviatur.CartaPasajero.Services\/CartaPasajero.svc\",\"tempuri\":\"http:\/\/tempuri.org\/ICartaPasajero\/EnvioCartaPasajero\"}","service_consultation_process_pqr":"https:\/\/testpagos.grupoaviatur.com\/Aviatur.BPM.GESDOC\/ServiceAdapter.svc","aviatur_order_trace":"1","gtm_tag_tus_proximas_vacaciones":"true","aviatur_payment_retry_times":"1","suscribe_form_newsletter_check_out_vuelos":"{\"emblue\":{\"event_url\":\"https:\/\/track.embluemail.com\/contacts\/event\",\"auth_token\":\"Zjc5MDhiMGYwMmI2NGUxZDgwMTg0MjVlM2NlNDFjNDY=\",\"event_name\":\"suscripci\u00f3n_newsletter_check_out_vuelos\"}}","aviatur_captcha":"{\"Keys\":{\"RECAPTCHA_SITE_KEY\":\"6Lf8m94qAAAAAK0GEt0HhDzi5-qfUo0Bri9ziXeb\",\"RECAPTCHA_SECRET_KEY\":\"6Lf8m94qAAAAAHz-QxGmIUGi8hg8Hl9XFluburW7\"},\"Agencies\":[\"aviatur.com\",\"aviatursym.com\",\"legacy-qa.grupoaviatur.com\",\"aviviajes.com\",\"mayaturcolombia.com\",\"markaregion.com\",\"buenturismo.com.co\",\"vivemundo.com.co\",\"viajesarauca.com\",\"terranetcolombia.com\",\"cortesyciaviajesyturismo.com\",\"travelconsulting.com.co\",\"panturismo.com\",\"rokatur.com\",\"aeromedellin.com\",\"ofertasopentrip.com\",\"pasabordo.com.co\",\"mycolombiatravel.com\",\"explorertours.com.co\",\"nexotours.com\",\"aviajarturismo.com\",\"viajespremier.com\",\"bcmviajes.grupoaviatur.com\",\"javeturismo.com\",\"verticetravel.com\",\"ejecutivostours.com\",\"optimaviajes.com.co\",\"citytoursviajes.com\",\"viajesantares.com.co\",\"miviajecolombia.com\",\"adsleyton.com\",\"bluetours.com.co\",\"octopus.com.co\",\"viajesnuevomundo.com.co\",\"viajesvip.com.co\",\"turismomaya.com.co\",\"turismoabordo.com\",\"marstravelmayorista.com\",\"chicotoursviajes.com\",\"colombiantraveladvisors.com\",\"agenciadeviajes.compensar.com\",\"tusproximasvacaciones.com\",\"jtr.com.co\",\"viajesisa.com.co\",\"vialotravel.com\",\"turismo.cofrem.com.co\",\"luxuryviajes.com.co\",\"pelicanostours.com\",\"travelplus.com.co\",\"viajesuniverso.com\",\"balboaviajesyturismo.com.co\",\"colombiasky.com\",\"enterprisetravel.com.co\",\"inversionestietje.com.co\",\"logistics.travel\",\"viajesrutassa.com\",\"sistour.co\",\"swissandina.com.co\",\"transmundialviajes.com\",\"travel-center.co\",\"travelcollection.com.co\",\"travesiasviajes.com\",\"valletours.com.co\",\"viajesatlas.com.co\",\"viajesyturismocr.com\",\"oganesoff.com.co\",\"willitur.com\",\"vianorte.co\",\"viajesdelcomercio.com\",\"descansaviajando.com\",\"turismomega.com\",\"ecodestinos.grupoaviatur.com\",\"casadelturismo.com.co\",\"fantravel.com.co\",\"viajescoopava.com.co\",\"rocitur.com\",\"avianet.online\",\"milviajes.com.co\",\"natravel.com.co\",\"whitemark.grupoaviatur.com\", \"rokatur-qa.grupoaviatur.com\"]}","aviatur_aval_redirection1":"https:\/\/tuplus.com.co\/wps\/portal\/portal-lealtad\/web\/inicia-sesion","iva_exclude":"San Andres,Leticia","aviatur_aval_redirection":"{\"Config\":{\"links\":{\"logo\":\"https:\/\/190.144.253.146:4443\/wps\/portal\/portal-lealtad\/web\/inicio-externo\",\"login\":\"https:\/\/d31o0lmvvpo7nv.cloudfront.net\/adl-tuplus-frontend-portal-authentication\/index.html?xd_co_f=NWIyMTY0NWUtMmYzNS00MThiLWFmZTYtZWUwMzg5YjMyMjk0~ \"}}}","aval_url_mocks":"{\"addValidateToken\":\"https:\/\/run.mocky.io\/v3\/4a5ef779-ac9f-4775-b640-55d62645a5f0\",\"getDisposablePoints\":\"https:\/\/run.mocky.io\/v3\/2971606a-8fe2-45c9-9c2e-9ceddc085200\",\"addOnlineRedemption\":\"https:\/\/run.mocky.io\/v3\/8aa59e2d-707c-42e8-9ba3-ee27cd962525\"}","aviatur_pay_later":"0","aviatur_passenger_envelope_url":"{\"endpoint\":\"http:\/\/danubio3.testaviatur.local\/Aviatur.CartaPasajero.Services\/CartaPasajero.svc\",\"tempuri\":\"http:\/\/tempuri.org\/ICartaPasajero\/EnvioCartaPasajero\"}","countries_in_cash_with_lufthansa":"{\"countries\": [\"CZ\", \"DE\", \"DK\", \"FI\", \"GB\", \"IE\", \"LU\", \"NL\", \"NO\", \"PL\", \"UK\", \"BE\", \"CH\", \"ES\", \"HU\"]}","suscripci\u00f3n_newsletter_check_out_general":"{\"emblue\": {\"event_url\": \"https:\/\/track.embluemail.com\/contacts\/event\",\"auth_token\": \"Zjc5MDhiMGYwMmI2NGUxZDgwMTg0MjVlM2NlNDFjNDY=\",\"event_name\": \"suscripci\u00f3n_newsletter_check_out_general\"}}","aviatur_wstimatic":"{\"endpoint\":\"https:\/\/testpagos.grupoaviatur.com\/Aviatur.WSTimatic\/Service1.svc\",\"tempuri\":\"http:\/\/tempuri.org\/IService1\/GetDocumentRequestCountry\"}","hotel_avail_api":" https:\/\/meta-qa.grupoaviatur.com\/hotel\/rest_avail","viajero_frecuente":"false","Aviatur_plus_pay":"https:\/\/danubio3.testaviatur.local\/Aviatur.plus.pay\/hpp\/startCotUsu","limit_order_product":"1000","google_tag_manager":"{\"Keys\":{\"aurorapru-qa.grupoaviatur.com\":\"GTM-5CK6PN\"},\"Default\":\"GTM-5CK6PN\"}"}"

Session Usage

0 Usages
Stateless check enabled

Session not used.

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"0"
APP_ENV 
"dev"
APP_SECRET 
"84d38d89724ab1f68c16de94af1c2a8e"
APP_TYPELOG 
"1"
AZURESTORAGE_CONTAINER_CDN 
"$web"
AZURESTORAGE_TOKEN_SAS_CDN 
"sp=racwl&st=2024-02-13T16:21:59Z&se=2027-01-01T05:00:00Z&spr=https&sv=2022-11-02&sr=c&sig=JorM3WgMT%2B86lDyGhSJNk78e9acAhfdy3%2B%2BZSIdb1%2FM%3D;"
AZURESTORAGE_URL_BLOB_CDN 
"https://aviaturcdndev.blob.core.windows.net"
AZURESTORAGE_URL_CDN 
"https://aviaturcdndev.z5.web.core.windows.net"
CORS_ALLOW_ORIGIN 
"^https?://(localhost|127\.0\.0\.1)(:[0-9]+)?$"
DATABASE_URL 
"mysql://qa_user:-usu@rio-de-QA-@mysqlb2c-qa.grupoaviatur.com:3306/symfony_qa"
DB_HOST 
"mysqlb2c-qa.grupoaviatur.com"
DB_NAME 
"symfony_qa"
DB_PASSWORD 
"-usu@rio-de-QA-"
DB_PORT 
"3306"
DB_USER 
"qa_user"
GOOGLE_API_KEY 
""
GOOGLE_AUTH_CONFIG 
"%kernel.project_dir%/path/to/file.json"
GOOGLE_CLIENT_ID 
"284028771676-7v5n96k9nru79hun2s6lo229oqmuqtpf.apps.googleusercontent.com"
GOOGLE_CLIENT_SECRET 
"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"
LOG_AZURE_CONTAINER 
"aviaturcom"
LOG_AZURE_STRCONN 
"DefaultEndpointsProtocol=https;AccountName=aviaturstorage;AccountKey=Vw+qpFiOPAdMTG6cnbRerLYvvT9cqD/2fUzmDy99wLF9BDLy43J4MRb2d0J30tWVMl3T0FpbpRYX934sePHg7g=="
MAILER_URL 
"null://localhost"
OPENCAGEDATA_SECRET_KEY 
"c6c6df6600b34bd7b9ba5a495a1344a6"
OPENCAGEDATA_URL 
"https://api.opencagedata.com"
OPENCAGEDATA_VERSION 
"v1"
REDIS_HOST 
"tls://GalileoTestCache.redis.cache.windows.net"
REDIS_PASSWORD 
"JYc50PuR8i1+xnQibZYtf66IEcfLBW0R5Qq6rJwSHQw="
REDIS_PORT 
"6380"
WKHTMLTOIMAGE_PATH 
"/bin/wkhtmltoimage"
WKHTMLTOPDF_PATH 
"/bin/wkhtmltopdf"

Defined as regular env variables

Key Value
CONTENT_LENGTH 
""
CONTENT_TYPE 
""
DOCUMENT_ROOT 
"/var/www/aviatur-legacy/web"
DOCUMENT_URI 
"/index.php"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/var/www"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"keep-alive"
HTTP_HOST 
"rokatur-qa.grupoaviatur.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
HTTP_X_APPGW_TRACE_ID 
"a2e77e9f1077c375245c8642c88c8c4a"
HTTP_X_FORWARDED_FOR 
"216.73.216.163:36421"
HTTP_X_FORWARDED_PORT 
"443"
HTTP_X_FORWARDED_PROTO 
"https"
HTTP_X_ORIGINAL_HOST 
"rokatur-qa.grupoaviatur.com"
HTTP_X_ORIGINAL_URL 
"/contenidos/tyc"
PHP_SELF 
"/index.php"
QUERY_STRING 
""
REDIRECT_STATUS 
"200"
REMOTE_ADDR 
"10.0.128.133"
REMOTE_PORT 
"49580"
REMOTE_USER 
""
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1758402101
REQUEST_TIME_FLOAT 
1758402101.9036
REQUEST_URI 
"/contenidos/tyc"
SCRIPT_FILENAME 
"/var/www/aviatur-legacy/web/index.php"
SCRIPT_NAME 
"/index.php"
SERVER_ADDR 
"10.0.129.5"
SERVER_NAME 
"_"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SOFTWARE 
"nginx/1.18.0"
SYMFONY_DOTENV_VARS 
"GOOGLE_API_KEY,GOOGLE_CLIENT_ID,GOOGLE_CLIENT_SECRET,GOOGLE_AUTH_CONFIG,WKHTMLTOPDF_PATH,WKHTMLTOIMAGE_PATH,DB_USER,DB_PASSWORD,DB_HOST,DB_PORT,DB_NAME,DATABASE_URL,MAILER_URL,CORS_ALLOW_ORIGIN,APP_ENV,APP_DEBUG,APP_SECRET,APP_TYPELOG,LOG_AZURE_STRCONN,LOG_AZURE_CONTAINER,REDIS_HOST,REDIS_PORT,REDIS_PASSWORD,OPENCAGEDATA_URL,OPENCAGEDATA_VERSION,OPENCAGEDATA_SECRET_KEY,AZURESTORAGE_TOKEN_SAS_CDN,AZURESTORAGE_URL_BLOB_CDN,AZURESTORAGE_CONTAINER_CDN,AZURESTORAGE_URL_CDN"
USER 
"www-data"

Sub Requests 1

ContentController :: extractUrlAction (token = de7149)

Key Value
_controller 
"Aviatur\ContentBundle\Controller\ContentController::extractUrlAction"
_format 
"html"
_locale 
"es"
separator1 
"src=""
separator2 
"" "
text 
Aviatur\ContentBundle\Entity\Content {#3024
  -id: 5619
  -title: "Términos y condiciones del sitio"
  -keywords: "términos, condiciones, Aviatur, pagina"
  -url: "tyc"
  -description: "{"type":"informacion-aviatur","column":"no","description":"El uso de este sitio web, ratifica su acuerdo con los términos y condiciones expuestos a continuación. Por favor léalos antes de hacer uso del sitio"}"
  -text: """
    <div class="contenidos">\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h1 style="color: #042a44; font-size: 2rem; font-family: Roboto; line-height: 2.5rem; font-weight: bold; margin: 8px;">T&Eacute;RMINOS Y CONDICIONES</h1>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">CONDICIONES DEL SITIO WEB</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Al usar este sitio web, el usuario ratifica su acuerdo con los <strong>t&eacute;rminos y condiciones</strong> expuestos a continuaci&oacute;n. Por favor, l&eacute;alos cuidadosamente antes de usar el sitio. Si no est&aacute; de acuerdo con alguna secci&oacute;n del contenido, por favor envi&eacute; un email a servicio al cliente <strong>informacion@rokatur.com</strong> antes de utilizar este sitio web.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Rokatur no garantiza que sus aplicaciones funcionar&aacute;n de manera ininterrumpida o sin errores, que los defectos ser&aacute;n corregidos o que el sitio o el servidor est&aacute;n libres de virus u otros componentes peligrosos. En ning&uacute;n caso Rokatur podr&aacute; ser culpado por cualquier da&ntilde;o directo o indirecto, o por da&ntilde;os consecuenciales, incluyendo, sin limitaciones, lucro cesante, costo de reemplazo de productos, inhabilidad para usar el contenido, errores cometidos en accesos por clic del rat&oacute;n, incluso si esta Agencia de Viajes es advertida sobre la posibilidad de dichos da&ntilde;os. Si las leyes locales no permiten la exclusi&oacute;n de responsabilidades, las exclusiones antes enumeradas no aplicar&aacute;n.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Este sitio es ofrecido al usuario para su aceptaci&oacute;n sin negociaci&oacute;n de los <strong>t&eacute;rminos, condiciones y cl&aacute;usulas</strong> en &eacute;l contenidas. La relaci&oacute;n entre el sitio web de Rokatur y el usuario ser&aacute; aquella de contratante independientes y ninguna de las partes (incluyendo funcionarios, agentes y empleados) podr&aacute; ser considerada o constituida como socios, empresas conjuntas, fideicomisos, empleados y/o agentes comunes.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">El usuario no podr&aacute; asignar, convenir, subcontratar o delegar sus derechos, deberes y obligaciones aqu&iacute; indicadas.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Autorizaciones, licencias y Marcas Registradas</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Rokatur es propietaria de este sitio y posee las autorizaciones correspondientes para el uso de las im&aacute;genes, gr&aacute;ficas, iconos, caracteres, m&uacute;sica, textos, software, videos y otros contenidos del sitio (que en adelante entendido como el "<strong>contenido</strong>"), as&iacute; como de las codificaciones HTML, CGI, WS y otros c&oacute;digos y textos en cualquier formato (que en adelante entendido como el "<strong>c&oacute;digo</strong>").</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Ning&uacute;n c&oacute;digo o contenido podr&aacute; modificarse, alterarse, copiarse, distribuirse, retransmitirse, exponerse, utilizar, reproducido y/o publicado bajo ning&uacute;n concepto, excepto bajo autorizaci&oacute;n de Rokatur y en las instrucciones de cada secci&oacute;n de este sitio.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Mediante la aceptaci&oacute;n de estas condiciones, el usuario que introduzca rese&ntilde;as, im&aacute;genes, v&iacute;deos o comentarios en el sitio web, acepta ceder a Rokatur el derecho no exclusivo, perpetuo, irrevocable y totalmente transferible de utilizar, reproducir, modificar, adaptar, publicar, traducir, crear productos derivados, distribuir y exhibir dichas rese&ntilde;as, im&aacute;genes, v&iacute;deos o comentarios en todo el mundo y en cualquier medio de comunicaci&oacute;n. Tambi&eacute;n conceder&aacute; a esta Agencia de Viajes y sub licenciatarios el derecho a usar el nombre que acompa&ntilde;e a dicha rese&ntilde;a o comentario, en caso de haberlo, en relaci&oacute;n con dicha rese&ntilde;a o comentario.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Cualquier modificaci&oacute;n o uso del contenido o c&oacute;digo de este sitio para prop&oacute;sitos diferentes de los permitidos constituyen una violaci&oacute;n de las leyes de derechos de autor (<strong>Copyright</strong>) y otros derechos de propiedad intelectual, as&iacute; como a las normas penales a que d&eacute; lugar la situaci&oacute;n particular.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Los usuarios y, en general, aquellas personas que se propongan establecer un enlace entre cualquier sitio web y, cualquiera de las p&aacute;ginas, del sitio web, deber&aacute;n respetar la imagen corporativa y el logotipo de este Sitio Web. No se podr&aacute;n establecer enlaces del sitio web a sitios web donde no aparezca el logotipo o cualquier elemento que identifique como titular del sitio web a Rokatur, todo lo anterior con la debida previa y escrita autorizaci&oacute;n de uso por parte de esta Agencia de Viajes.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Este sitio ha sido dise&ntilde;ado &uacute;nica y exclusivamente para el uso personal del usuario. Est&aacute; prohibido comercializar el contenido, productos, informaci&oacute;n, software y servicios obtenidos de este sitio.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Los contenidos de este sitio web est&aacute;n registrados bajo las leyes de <strong>Copyright</strong>, es marca registrada de Rokatur.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Si usted tiene conocimiento de una infracci&oacute;n de nuestra marca, por favor h&aacute;ganoslo saber al e-mail a <strong>vinformacion@rokatur.com</strong>.</p>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h2 style="color: #042a44; font-size: 2rem; font-family: Roboto; line-height: 2.5rem; font-weight: bold; margin: 8px;">Programas de computaci&oacute;n</h2>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Todo programa de computaci&oacute;n disponible para ser bajado desde este sitio tiene derechos reservados. Su uso est&aacute; gobernado por los t&eacute;rminos del acuerdo de <strong>licencia para usuario final</strong>, que acompa&ntilde;a o est&aacute; incluido en el programa de computaci&oacute;n (<strong>Contrato de licencia</strong>). No se puede instalar o utilizar ning&uacute;n programa que tenga un acuerdo de licencias sin haber antes aprobado los t&eacute;rminos de dicho acuerdo. Para cualquier programa de computaci&oacute;n no acompa&ntilde;ado por un acuerdo de licencia, el propietario del mismo garantiza al usuario la <strong>licencia personal e intransferible</strong> para su uso, de acuerdo con lo estipulado en los t&eacute;rminos y condiciones indicadas en este documento.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Requisitos t&eacute;cnicos de acceso</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Para acceder al sitio web, el usuario debe contar con un acceso a la <strong>Red Internet</strong>, abonar las tarifas de acceso y conexi&oacute;n correspondientes y tener el equipo y los sistemas inform&aacute;ticos necesarios para realizar la conexi&oacute;n a la Red, incluyendo un terminal que sea adecuado al efecto (ordenador, tel&eacute;fono, etc.) y un m&oacute;dem u otro dispositivo de acceso.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Para el correcto acceso y uso de determinados contenidos y servicios del sitio web, es necesaria la descarga en el equipo inform&aacute;tico del usuario de determinados programas de ordenador u otros elementos l&oacute;gicos. Dicha instalaci&oacute;n correr&aacute; a cargo del usuario, declinando a Rokatur de cualquier tipo de responsabilidad que de ello se pudiera derivar. Siempre en la p&aacute;gina de inicio se le informa al usuario que caracter&iacute;sticas debe tener, para poder ver y utilizar de una forma correcta el sitio web.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Limitaciones de uso personal y comercial</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Este sitio solamente puede ser utilizado para hacer reservaciones aut&eacute;nticas o compras y no puede ser utilizado con otros prop&oacute;sitos que los aqu&iacute; descritos. No se realizar&aacute; ning&uacute;n tipo de reservas especulativas, falsas o fraudulentas. El usuario asume que es mayor de edad para hacer uso del sitio y para aceptar las obligaciones legales y econ&oacute;micas que ello conlleva. El usuario acepta que es consciente de todas las responsabilidades que deriven del uso del sitio web de Rokatur ya sean estas provocadas por usted o por terceros operando bajo su contrase&ntilde;a. La informaci&oacute;n, c&oacute;digos de programaci&oacute;n, productos y dem&aacute;s servicios publicados en este portal pueden contener errores tipogr&aacute;ficos e inexactitudes. Esta Agencia de Viajes y colaboradores realizar&aacute;n peri&oacute;dicamente cambios para actualizar la informaci&oacute;n. Como condici&oacute;n para el uso de este sitio, el usuario garantiza que no realizar&aacute; en el mismo ninguna actividad ilegal o prohibida en los t&eacute;rminos, condiciones y requerimientos arriba mencionados.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Malas pr&aacute;cticas</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"><strong>"Churning"</strong>: Se considera mala pr&aacute;ctica la realizaci&oacute;n de varias reservas consecutivas para el mismo destino- pasajero- fecha - hora - aerol&iacute;nea. Raz&oacute;n por la cual le solicitamos abstenerse de realizar dicha actividad.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"><strong>"Duplicidad"</strong>: Se considera mala pr&aacute;ctica la realizaci&oacute;n de una nueva reserva estando vigente la primera (Mismo destino-pasajero-fecha-hora &ndash;aerol&iacute;nea).</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">En raz&oacute;n de lo anterior solicitamos no efectuar m&aacute;s de una solicitud de reserva, para la misma persona y en la misma ruta, por cuanto se generar&iacute;an inconvenientes con la aerol&iacute;nea que podr&iacute;an conllevar la cancelaci&oacute;n autom&aacute;tica de vuelos por duplicidad de reservas, as&iacute; como el cobro de una penalidad impuesta por la Aerol&iacute;nea.</p>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h2 style="color: #042a44; font-size: 2rem; font-family: Roboto; line-height: 2.5rem; font-weight: bold; margin: 8px;">Conexiones y enlaces con terceros portales</h2>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Este sitio puede contener enlaces (v&iacute;nculos) que comuniquen con portales operados por terceros independientes del sitio web de <strong>Rokatur</strong>.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"><strong>Rokatur</strong> no tiene ning&uacute;n control sobre los mismos y no se responsabiliza de sus contenidos. La inclusi&oacute;n de estos sitios en el sitio web de <strong>Rokatur</strong>, no implica ning&uacute;n tipo de asociaci&oacute;n con dichas terceras partes ni sus operadores. Este Sitio Web tiene conexiones con otros sitios web, por favor tenga en cuenta que cuando usted entra en uno de estos enlaces, usted est&aacute; entrando en un portal ajeno al sitio en internet de <strong>Rokatur</strong> y &eacute;sta, no tiene, por tanto, ninguna responsabilidad. Se aconseja que lea las instrucciones de dichos sitios sobre la privacidad de estos, ya que estas pueden ser diferentes de las ofrecidas por <strong>Rokatur</strong>. Por supuesto, el usuario es el &uacute;nico responsable de mantener el secreto de sus contrase&ntilde;as y de la informaci&oacute;n contenida en su cuenta. Por favor sea muy cuidadoso con esta informaci&oacute;n.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Servicio de Ayuda</h3>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Uso de carteleras, salas de charla y otros foros de comunicaci&oacute;n</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Si el sitio contiene carteleras, salas de charla y otros medios o foros de comunicaci&oacute;n de mensajes. Usted, como usuario de los mismos, acuerda enviar y recibir solo mensajes y material que sea apropiado y que est&eacute; relacionado con el mismo. Como ejemplos del mal uso del foro estar&iacute;an:</p>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
    <li><strong>Difamar</strong>, insultar, abusar, acosar, amenazar y violar los derechos legales (como el derecho de privacidad y publicidad) de terceros.</li>\r\n
    <li>Publicar, distribuir, anunciar o diseminar cualquier tipo de informaci&oacute;n o material difamatorio, discriminatorio, obsceno, indecente o ilegal.</li>\r\n
    <li>Cargar archivos que contengan software u otro material protegido por las leyes de propiedad intelectual (o derechos de autor) a menos que se posean dichas autor&iacute;as y derechos o se hayan recibido todos los permisos pertinentes de uso.</li>\r\n
    <li>Cargar archivos que contengan virus, est&eacute;n corruptos o contengan cualquier tipo de programas o c&oacute;digo que puedan da&ntilde;ar las operaciones de las computadoras de terceros.</li>\r\n
    <li>Eliminar cualquier atribuci&oacute;n de autor&iacute;as, notificaciones legales, designaciones de propiedad y/o marcas en cualquier archivo del sistema.</li>\r\n
    <li>Falsificar el origen de la fuente, del programa de computaci&oacute;n o de cualquier material contenido en el archivo cargado.</li>\r\n
    <li>Anunciar u ofrecer la venta de bienes y/o servicios, realizar encuestas, concursos o enviar cartas en cadena.</li>\r\n
    <li>Bajar cualquier archivo cargado por cualquier otro usuario de un foro con conocimiento de que no deber&iacute;a de ser legalmente distribuido de esa manera.</li>\r\n
    </ul>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Como usuario usted acepta que los foros son para uso de comunicaciones p&uacute;blicas y no privadas. As&iacute; mismo, usted acepta que las charlas, conferencias, boletines y otras comunicaciones entre otros usuarios no est&aacute;n respaldadas por esta Agencia de Viajes, o sus afiliados, y que dichas comunicaciones no ser&aacute;n consideradas para revisi&oacute;n, control de virus y/o aprobadas por esta Agencia de Viajes o sus afiliados. Esta Agencia de Viajes se reserva el derecho de retirar sin notificaci&oacute;n previa cualquier contenido de un f&oacute;rum, as&iacute; como el derecho total de denegar, a su discreci&oacute;n, el acceso a cualquier usuario portal o a cualquier parte del mismo sin previo aviso.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Seguridad y privacidad</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Toda la informaci&oacute;n que usted suministra en nuestro sitio en el momento de registrarse es transmitida a trav&eacute;s de <strong>SSL</strong> (<strong>Security Socket Layer</strong>). Este sistema de c&oacute;digos probado, permite a su equipo codificar la informaci&oacute;n antes de que esta sea enviada a nuestro sistema.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">La informaci&oacute;n codificada llega a nuestros servidores los cuales se encuentran con todos los parches de seguridad actualizados y los puertos no utilizados cerrados y protegidos con firewall, para finalmente tomar su forma original y es almacenada en nuestra base de datos.</p>\r\n
    <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Riesgos de Seguridad que debe tener en cuenta cuando realiza transacciones en Internet</h3>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Se puede presentar que un usuario sea enga&ntilde;ado por medio de correos electr&oacute;nicos o alg&uacute;n enga&ntilde;o de servidores DNS, para visitar un sitio falso que presente el mismo dise&ntilde;o, pero donde los datos de la tarjeta sean cargados en el sistema falso, robando informaci&oacute;n del tarjeta habiente. Por lo que se recomienda al usuario entrar por los dominios conocidos para disminuir los riesgos y realizar las transacciones de forma segura.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Se puede presentar que el computador donde el usuario este realizando la transacci&oacute;n, tenga instalado sin conocimiento previo del usuario alg&uacute;n software esp&iacute;a o mal intencionado que capture todo lo digitado por el teclado o capture informaci&oacute;n de dispositivos de entrada y sean enviados a alguna red o host en internet. Por lo anterior se recomienda en lo posible que la transacci&oacute;n sea realizada desde un dispositivo de confianza.</p>\r\n
     <h3 style="color: #042a44; font-size: 1.5rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">\r\n
                        Uso de tecnología cookie\r\n
                    </h3>\r\n
                    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
                        En cualquier uso del Portal, esta Agencia de Viajes se reserva el derecho de uso de las <strong>"cookies"</strong>. Las cookies son pequeños ficheros de datos que se generan en el ordenador del usuario y que nos permiten conocer la siguiente información:\r\n
                    </p>\r\n
                    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
                            <li>La fecha y la hora de la última vez que el usuario visitó nuestro Web.</li>\r\n
                            <li>El diseño de contenidos que el usuario escogió en su primera vista a nuestro Web.</li>\r\n
                            <li>Elementos de seguridad que intervienen en el control de acceso a las áreas restringidas.</li>\r\n
                        </ul>\r\n
                    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
                        No obstante, se informa a los Usuarios de la posibilidad de desechar esa utilización en su terminal informático. A través de estas "cookies" el resto de los usuarios una vez estas registrado pueden ver si estás o no conectado y de este modo contactarlo a usted con mayor fluidez y rapidez.\r\n
                    </p>\r\n
                </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h2 style="color: #042a44; font-size: 2rem; font-family: Roboto; line-height: 2.5rem; font-weight: bold; margin: 8px;">CONDICIONES GENERALES DE LOS SERVICIOS</h2>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      Una vez realizada la reserva y efectuado el pago por parte del usuario, se entiende que se han aceptado los t&eacute;rminos y \r\n
      condiciones de <strong>Rokatur</strong> y el prestador del servicio. Las pol&iacute;ticas del sitio web de <strong>Rokatur</strong>, las de los proveedores de los servicios \r\n
      y las que se han puesto en conocimiento del usuario por cualquier medio son aplicables, por lo cual, cualquier anulaci&oacute;n o \r\n
      cambio puede estar sujeto a penalidad de acuerdo con las pol&iacute;ticas informadas.<br><br>\r\n
      Los impuestos, tasas y contribuciones que afecten las tarifas a&eacute;reas, hoteleras y los dem&aacute;s servicios ofrecidos por <strong>Rokatur</strong>, \r\n
      pueden sufrir variaci&oacute;n en cualquier momento por las disposiciones gubernamentales ajenas e independientes a la operaci&oacute;n \r\n
      propia de la Agencia.<br><br>\r\n
      El solo uso de la p&aacute;gina web o contrataci&oacute;n mediante cualquiera de los Canales de Ventas, implica la aceptaci&oacute;n de todas y cada \r\n
      una de las condiciones generales y particulares incluidas en estos t&eacute;rminos y condiciones. El consumidor tiene la obligaci&oacute;n de \r\n
      leer para aceptar las condiciones ya que esto le permitir&aacute; ejercer en mejor forma sus derechos. Le sugerimos imprimirlas y \r\n
      conservarlas, junto con el resto de la documentaci&oacute;n de viaje. Recuerde tomar nota del n&uacute;mero de Solicitud de Compra que \r\n
      aparecer&aacute; en la pantalla al confirmar su solicitud o le ser&aacute; informada por el agente de ventas. Ese n&uacute;mero identifica su \r\n
      transacci&oacute;n y ser&aacute; indispensable para realizar cualquier gesti&oacute;n a trav&eacute;s de <strong>AVIATUR.COM</strong>.\r\n
    </p>\r\n
    <h5 style="color: #042a44; font-size: 2rem; font-family: Roboto; line-height: 2.5rem; font-weight: bold; margin: 8px;">R&eacute;gimen general de responsabilidad</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        <strong>Rokatur S.A.S.</strong> est&aacute; sujeta al r&eacute;gimen de responsabilidad que establece la Ley 300 de 1996, Decreto 1074 de 2015 y las normas \r\n
        que los modifiquen, adicionen o reformen, y act&uacute;a como agente intermediario entre el usuario y el prestador del servicio \r\n
        tur&iacute;stico seleccionado por el usuario. \r\n
        La responsabilidad de la agencia respecto de la calidad del servicio se limita &uacute;nica y exclusivamente a los t&eacute;rminos de cada ofrecimiento, \r\n
        teniendo en cuenta las condiciones espec&iacute;ficas de cada proveedor, las cuales son dadas a conocer de manera completa y oportuna \r\n
        al usuario para su entendimiento, acept&aacute;ndolas integralmente con el primer pago que efect&uacute;e de los servicios adquiridos. \r\n
        Los &iacute;tems y servicios adicionales que no est&eacute;n descritos en el ofrecimiento deben entenderse como no incluidos.<br><br>\r\n
        Rokatur es un intermediario y act&uacute;a en nombre y por cuenta de los Proveedores de servicios tur&iacute;sticos quienes deber&aacute;n \r\n
        responder en la ejecuci&oacute;n del contrato de transporte o del contrato de servicios.\r\n
    </p>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Limitaci&oacute;n de la responsabilidad de la agencia</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        La informaci&oacute;n, software, productos y servicios publicados en este sitio web, se originan en informaci&oacute;n que suministran los \r\n
        proveedores de los servicios y puede suceder que dichos proveedores no comuniquen inmediatamente la informaci&oacute;n a las \r\n
        agencias, motivo por el cual en ocasiones puede que no figure en este sitio web cada una de las condiciones actualizadas, en \r\n
        la descripci&oacute;n de contenido y/o servicios. \r\n
        Por lo tanto, <strong>Rokatur</strong> no garantiza la exactitud de la informaci&oacute;n y declina la responsabilidad por dichos errores que se encuentren en el sitio web. \r\n
        Sin embargo, al ofrecer los servicios, la Agencia toma las precauciones razonables y act&uacute;a con la debida diligencia para minimizar la ocurrencia de estos eventos.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      <strong>Rokatur</strong> se reserva el derecho de corregir cualquier precio en el sitio web, reservas formuladas en virtud de un precio incorrecto. \r\n
      En tal caso, si est&aacute; disponible, le ofrecer&aacute; la oportunidad de mantener su reserva en el precio correcto o la cancelaci&oacute;n de la \r\n
      reserva, sin penalizaci&oacute;n, siempre y cuando cumpla, con las anteriores caracter&iacute;sticas.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        <strong>Rokatur</strong> deja constancia de que su actividad de intermediaci&oacute;n en la comercializaci&oacute;n de Servicios Tur&iacute;sticos no garantiza que \r\n
        el destino elegido no presente riesgos para la salud e integridad de las personas. \r\n
        <strong>Rokatur</strong> no es responsable ni directa ni indirectamente por los da&ntilde;os o p&eacute;rdidas que de cualquier modo Usted o quienes viajen junto a Usted puedan sufrir antes, \r\n
        durante o como consecuencia del destino elegido. \r\n
        <strong>Rokatur</strong> no se responsabiliza por los hechos derivados de caso fortuito o fuerza mayor, incluyendo fen&oacute;menos clim&aacute;ticos, hechos de la naturaleza, conflictos gremiales, entre otros, \r\n
        que pudieran acontecer antes o durante la prestaci&oacute;n del Servicio Tur&iacute;stico, y que pudieran eventualmente demorar, interrumpir o impedir la ejecuci&oacute;n del mismo.\r\n
    </p>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Causales de exoneraci&oacute;n de responsabilidad de la Agencia</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      <strong>Rokatur</strong> y los operadores no asumen responsabilidad por eventos de Caso Fortuito, Fuerza Mayor o Hecho de un Tercero \r\n
      tales como, accidentes, huelgas, asonadas, terremotos, fen&oacute;menos clim&aacute;ticos o naturales, condiciones de seguridad, factores \r\n
      pol&iacute;ticos, retiro del viajero por conductas que atenten contra la realizaci&oacute;n del viaje, negaci&oacute;n de permisos de ingreso, decisi&oacute;n \r\n
      del pa&iacute;s de destino de impedir el ingreso o movilidad del viajero, muerte, asuntos de salubridad, hechos de terceros, y cualquier \r\n
      otro evento ajeno a la agencia, que pudiere afectar la ejecuci&oacute;n o continuidad del viaje; en tales eventos, los reintegros de \r\n
      dinero se efectuar&aacute;n conforme a la ley y las pol&iacute;ticas impuestas por cada proveedor de servicios seg&uacute;n corresponda.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      <strong>Rokatur</strong> no se responsabiliza por los gastos personales ni adicionales al plan espec&iacute;fico en los que el usuario incurra, y tampoco \r\n
      asume responsabilidad por da&ntilde;os o p&eacute;rdidas generadas al usuario por su impericia, negligencia o culpa. Sin \r\n
      embargo, <strong>Rokatur</strong> se reservar&aacute; en favor del usuario el derecho de modificar cualquier itinerario preestablecido o suspender \r\n
      los servicios, de acuerdo con las necesidades del usuario, lo anterior sin derecho a reembolso alguno.\r\n
    </p>\r\n
    <h4 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Custodia de bienes personales</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
       La responsabilidad por el cuidado y custodia de los art&iacute;culos personales recae exclusivamente en el usuario, salvo que los \r\n
      mismos hayan sido puestos a disposici&oacute;n del prestador del servicio para su cuidado. En caso de llevar consigo objetos de valor, \r\n
      el usuario deber&aacute; darlo a conocer directamente al prestador del servicio, para tomar todas las medidas de cuidado necesarias \r\n
      para proteger dichos objetos; de lo contrario, las p&eacute;rdidas y aver&iacute;as que sufran tales objetos deber&aacute; asumirlas en su integridad \r\n
      el usuario sin posibilidad de solicitar compensaci&oacute;n o indemnizaci&oacute;n de perjuicios. \r\n
      </p>\r\n
    <h4 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Reserva al derecho de permanencia</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      La agencia y los prestadores de servicios se reservan el derecho de expulsar a un usuario cuando su comportamiento, \r\n
      reprochable disciplinaria y/o penalmente, genere inconvenientes en la ejecuci&oacute;n normal del servicio y cause perturbaci&oacute;n a \r\n
      terceros; se entiende que el comportamiento es reprochable cuando atente contra la moral, orden p&uacute;blico y buenas \r\n
      costumbres. El usuario deber&aacute; asumir por su cuenta y riesgo los gastos que se le generen por la exclusi&oacute;n del programa, y ser&aacute; \r\n
      el &uacute;nico y exclusivo responsable de las reclamaciones por compensaci&oacute;n y/o indemnizaci&oacute;n de perjuicios que realicen terceros \r\n
      afectados, incluido el prestador de servicios, manteniendo indemne a la agencia y a los prestadores de servicios sobre tal \r\n
      situaci&oacute;n.\r\n
    </p>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Vigencia del precio y tasa aplicable</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Los precios de los programas est&aacute;n sujetos a cambios por fluctuaci&oacute;n de monedas internacionales, decisiones gubernamentales modificaci&oacute;n de impuestos, tasas o contribuciones que graven los servicios prestados, entre otras situaciones ajenas a la agencia, y s&oacute;lo regir&aacute;n los precios vigentes en el momento de expedici&oacute;n de los tiquetes a&eacute;reos y documentos de reserva de los dem&aacute;s servicios, al haber confirmaci&oacute;n de compra.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Los precios que se registren en la publicidad y en sus respectivas cotizaciones pueden fluctuar debido a la disponibilidad cambiante de los prestadores de servicios, en los cuales la <strong>Rokatur</strong> no tiene injerencia alguna. Los precios anunciados en moneda distinta al peso colombiano ser&aacute;n convertidos seg&uacute;n la tasa de cambio (TRM / TF <strong>Rokatur</strong>) aplicable para la fecha de pago; los costos administrativos y financieros generados por pago con moneda extranjera ser&aacute;n asumidos por el usuario.</p>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Documentaci&oacute;n</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        La agencia tendr&aacute; a disposici&oacute;n del consumidor los requisitos de documentaci&oacute;n y sanidad que se requieran para cada destino \r\n
        y que hayan sido debidamente informados por las entidades competentes. \r\n
        Los planes comercializados no incluyen tr&aacute;mite de pasaportes, visado o permisos de salida del pa&iacute;s y/o ingreso a otro Estado, \r\n
        y es responsabilidad exclusiva del usuario cumplir con los requisitos de documentaci&oacute;n necesarios para efectuar el viaje. \r\n
        Por ende, <strong>Rokatur</strong> recomienda al usuario tomar todas las precauciones necesarias relacionadas con documentaci&oacute;n migratoria y gubernamental antes de adquirir servicios tur&iacute;sticos, \r\n
        toda vez que ni los operadores ni la agencia se responsabilizan por la no ejecuci&oacute;n de los servicios cuando es imputable al usuario por este tema.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      En caso de prestar asesor&iacute;a para la expedici&oacute;n de la documentaci&oacute;n requerida para el viaje, <strong>Rokatur</strong> no se responsabiliza por \r\n
      los resultados del tr&aacute;mite, debido a que el otorgamiento de pasaporte, visa, o cualquier tipo de permiso de ingreso, salida del \r\n
      pa&iacute;s, tr&aacute;nsito en otro pa&iacute;s, entre otros, es decisi&oacute;n discrecional de la autoridad gubernamental competente que los expide. Es \r\n
      responsabilidad &uacute;nica y exclusiva del usuario portar y exhibir en todo momento, los documentos que se requieran para efectuar \r\n
      el viaje y para garantizar la estancia en el lugar de destino, para corroborar la situaci&oacute;n ante las autoridades que as&iacute; lo requieran; \r\n
      es responsabilidad del usuario portar los documentos aut&eacute;nticos, pues cualquier irregularidad presentada es exclusiva \r\n
      responsabilidad del usuario.\r\n
    </p>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h2 style="color: #042a44; font-size: 2rem; font-family: Roboto; line-height: 2.5rem; font-weight: bold; margin: 8px;">Potestad de las autoridades migratorias</h2>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Las decisiones emitidas por las autoridades migratorias de cada estado ser&aacute;n independientes y ajenas a las funciones de la agencia de viajes, por lo tanto, una decisi&oacute;n de no admisi&oacute;n o deportaci&oacute;n se constituye como un hecho de un tercero eximente de responsabilidad legal para <strong>Rokatur</strong> y sus proveedores.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">En todos los viajes internacionales, el usuario debe verificar los requisitos de admisi&oacute;n, vigencia del pasaporte y dem&aacute;s permisos establecidos por las autoridades de cada uno de los pa&iacute;ses de destino y/o escala. Consulte las p&aacute;ginas web oficiales de las agencias de Migraci&oacute;n y Sanidad del pa&iacute;s y de los pa&iacute;ses de destino y escala, as&iacute; como los requisitos de las l&iacute;neas a&eacute;reas o fluviales. En caso de ser denegada por las autoridades la salida o entrada al pa&iacute;s de destino o de tr&aacute;nsito, por causas particulares del viajero por falta de los requisitos exigidos, por defecto en la documentaci&oacute;n exigida, y/o por no estar en posesi&oacute;n de esta, <strong>Rokatur</strong> declina toda responsabilidad por hechos de esta naturaleza.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Por disposiciones migratorias de cada pa&iacute;s, en caso de adquirir por nuestro intermedio un pasaje a&eacute;reo de un solo trayecto y no ser residente del pa&iacute;s de destino, el usuario podr&aacute; ser requerido por las autoridades migratorias a justificar el motivo de su viaje o las razones por las cuales no cuenta con un pasaje a&eacute;reo de regreso. Por lo cual, se sugiere siempre consultar al Consulado o Embajada correspondiente antes de efectuar la reserva. Las Compa&ntilde;&iacute;as A&eacute;reas o de Cruceros tambi&eacute;n podr&aacute;n exigir esta documentaci&oacute;n antes de embarcar.</p>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Seguros adicionales</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Para efectos de robustecer la protecci&oacute;n, el usuario podr&aacute; adquirir p&oacute;lizas de seguro que coadyuven al &eacute;xito de su viaje. Dichos productos obedecen a contratos de seguro y/o asistencia en viaje seg&uacute;n corresponda, y se ejecutar&aacute;n conforme a las pol&iacute;ticas, t&eacute;rminos y condiciones de los agentes de seguros que el usuario puede contratar. La informaci&oacute;n sobre coberturas, tr&aacute;mites, derechos y obligaciones ser&aacute; aquella que las aseguradoras o prestadores de servicios de asistencia le ha suministrado a la agencia, quien se la dar&aacute; a conocer al usuario de manera oportuna para que decida sobre su adquisici&oacute;n y conveniencia. <strong>Rokatur</strong> como agente intermediario velar&aacute;n por que la prestaci&oacute;n de servicios operada por terceros sea &oacute;ptima y de calidad seg&uacute;n lo ofrecido, brindando al usuario toda la colaboraci&oacute;n y gesti&oacute;n para hacer llegar a los proveedores las peticiones, quejas o reclamos que deseen elevar, antes, durante y despu&eacute;s de la ejecuci&oacute;n de los servicios. Sin embargo, en caso de tener alguna dificultad in situ, el usuario deber&aacute; ponerla en conocimiento del prestador de servicio directa e inmediatamente, para que el prestador solucione la inconformidad de manera expedita. Lo anterior sin perjuicio de la notificaci&oacute;n que debe hacer el usuario a la agencia de viajes para lo propio.</p>\r\n
    <h2 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;"> <strong>Descripci&oacute;n de t&eacute;rminos para transporte a&eacute;reo, hoteles, autos y cruceros:</strong></h2>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Transporte a&eacute;reo</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"><strong>Rokatur</strong> no asume responsabilidad por la prestaci&oacute;n del servicio de transporte a&eacute;reo; la prestaci&oacute;n de dicho servicio, retrasos o modificaciones imprevistas en los horarios de los vuelos dispuestos por las aerol&iacute;neas, los derechos del usuario y los procedimientos para hacer efectivas las devoluciones de dinero a que estos hechos den lugar se rigen por lo dispuesto en el Reglamento Aeron&aacute;utico Colombiano (RAC 3), atendiendo las particularidades de la tarifa a&eacute;rea adquirida.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"><strong>Rokatur</strong>, en su calidad de simple intermediaria declina toda responsabilidad por retrasos, adelantos o anulaciones que se produzcan por parte de las compa&ntilde;&iacute;as a&eacute;reas o las empresas transportistas, los cargos que se originen por este concepto estar&aacute;n a cargo de los usuarios.</p>\r\n
    <h5 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Tarifa promocional y/o con restricciones</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
     Cuando el comprador elige una tarifa promocional (Economy) o con restricciones, salvo indicaci&oacute;n expresa, se trata de una \r\n
      tarifa en la que no se permiten cambios. Los vuelos se pueden hacer siempre y cuando se realicen antes de la salida del vuelo \r\n
      inicial, modificaci&oacute;n del titular del vuelo, cancelaciones o reembolso del importe de la reserva (excepto pagando alguna \r\n
      penalidad dispuesta por la aerol&iacute;nea seg&uacute;n la tarifa aplicada). Esto significa que no se permite utilizar el tiquete a&eacute;reo de \r\n
      manera distinta a lo contratado, incluyendo este hecho el tratar de utilizar el regreso de un vuelo sin haber utilizado con \r\n
      anterioridad la ida. Adem&aacute;s, tanto en el caso de cambios como de cancelaciones, Rokatur deber&aacute; cobrar la tarifa administrativa \r\n
      correspondiente.\r\n
    </p>\r\n
    <h5 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Tasa Administrativa</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        Se cobra una tasa administrativa obligatoria de acuerdo a lo establecido por la ley, por pasajero, y el valor var&iacute;a de acuerdo al \r\n
        proceso de compra que se utilice. \r\n
        Ver <em>Cobro Tasa administrativa para venta en línea</em> y <em>Tasa administrativa para venta en oficinas y central de reservas</em>, \r\n
        la cual no es reembolsable y, en caso de cambios o modificaciones que exijan cambiar el tiquete, se proceder&aacute; nuevamente a cobrar dicho cargo.\r\n
    </p>\r\n
    <h5 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Pol&iacute;ticas para viaje con menores</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Vuelos regulares. A efectos de transporte a&eacute;reo, menor es la persona que no ha cumplido los 18 a&ntilde;os de edad en la fecha del vuelo.</p>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
    <li><strong>BEBE/INFANT (INF):</strong>  Es el menor que en la fecha del vuelo a&uacute;n no ha cumplido los 2 a&ntilde;os de edad (tanto de ida como de regreso). Viaja sin ocupar asiento, acompa&ntilde;ado de una persona mayor de 18 a&ntilde;os, pagando un porcentaje variable de la tarifa del adulto.</li>\r\n
    <li><strong>NI&Ntilde;O/CHILD (CHD):</strong> Es el menor que habiendo cumplido los 2 a&ntilde;os de edad (todo el itinerario del viaje), no ha cumplido los 12 a&ntilde;os en la fecha del vuelo y viaja siempre acompa&ntilde;ado de una persona mayor de 18 a&ntilde;os. Viaja ocupando asiento.</li>\r\n
    <li><strong>JOVEN/YOUNG PASSENGER (YP):</strong> Es el menor que habiendo cumplido los 12 a&ntilde;os de edad, no ha cumplido los 18 a&ntilde;os en la fecha del vuelo y viaja sin acompa&ntilde;ante, y/o con asistencia en vuelo si fuese necesario. Viaja con tarifa de adulto.</li>\r\n
    </ul>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Limitaciones de menores con cada adulto: El Usuario/pasajero deber&aacute; verificar las pol&iacute;ticas con cada aerol&iacute;nea, sin embargo, \r\n
        las compa&ntilde;&iacute;as de vuelo regularmente suelen aceptar por cada pasajero adulto un m&aacute;ximo de:</p>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
    <li>Un BEBE (INF).</li>\r\n
    <li>Un BEBE (INF) y un NI&Ntilde;O (CHD) menor de 5 a&ntilde;os.</li>\r\n
    <li>Dos NI&Ntilde;OS (CHD) menores de 5 a&ntilde;os.</li>\r\n
    <li>Para volar con m&aacute;s de dos NI&Ntilde;OS (CHD) entre 5 y 12 a&ntilde;os se tendr&aacute; que consultar las pol&iacute;ticas con la compa&ntilde;&iacute;a a&eacute;rea que se opere.</li>\r\n
    </ul>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Excepcionalmente (siempre habr&aacute; que consultar con la compa&ntilde;&iacute;a a&eacute;rea correspondiente) se podr&aacute; aceptar por cada pasajero adulto, dos BEBES (INF), siempre que uno viaje en brazos del pasajero adulto y el segundo en una silla de coche homologada, ocupando el asiento contiguo al pasajero. La tarifa a aplicar para el BEBE que ocupa el asiento ser&aacute; la misma que la de un NI&Ntilde;O (CHD).</p>\r\n
    <h5 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Mujeres en estado de embarazo</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">El operador a&eacute;reo podr&aacute; exigir un certificado m&eacute;dico que autorice el viaje dependiendo de las semanas de gestaci&oacute;n y otros factores. Se deber&aacute;n consultar las pol&iacute;ticas con la compa&ntilde;&iacute;a a&eacute;rea correspondiente.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        Consulte otras restricciones con un asesor a nuestra <strong>Central de Reservas 24 Horas</strong> \r\n
        (571) 587 9640 o (571) 3821616 para que nuestros asesores le expliquen todas las condiciones de los servicios adquiridos \r\n
        y se las env&iacute;en por escrito, si as&iacute; lo desea.\r\n
    </p>\r\n
    <h5 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Documentación para menores de 14 años</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      La normativa de las compa&ntilde;&iacute;as a&eacute;reas de bajo costo en general, obliga a que todos los menores de 14 a&ntilde;os viajen siempre \r\n
      acompa&ntilde;ados por un adulto y debidamente documentados con <strong>PASAPORTE</strong>. En caso de incumplimiento de dicha normativa, \r\n
      a estos menores de 14 a&ntilde;os se les denegar&aacute; el embarque.\r\n
    </p>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">T&eacute;rminos generales en los Tiquetes A&eacute;reos</h4>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
      <li>Cada Pasaje A&eacute;reo se encuentra regulado por una serie de condiciones y restricciones determinadas por cada Compa&ntilde;&iacute;a A&eacute;rea para cada tarifa en particular. De acuerdo al monto de la tarifa, se imponen ciertas limitaciones sobre la utilizaci&oacute;n del Pasaje A&eacute;reo, por ejemplo: no reembolsable, no transferible, restricciones sobre cambios de ruta, imposici&oacute;n de estad&iacute;as m&iacute;nimas y m&aacute;ximas, restricciones a la devoluci&oacute;n del importe abonado, etc. Las tarifas m&aacute;s econ&oacute;micas son las que mayores restricciones poseen. Tenga presente que <strong>Rokatur</strong> no se encuentra autorizado a variar ni modificar en ning&uacute;n caso las regulaciones de los Pasajes A&eacute;reos.</li>\r\n
      <li>Toda la informaci&oacute;n exhibida en la Plataforma respecto a los Pasajes A&eacute;reos ofrecidos (itinerarios, tarifas, etc.) es proporcionada y actualizada en l&iacute;nea y en tiempo real directamente por cada Compa&ntilde;&iacute;a A&eacute;rea a trav&eacute;s de un sistema global de reservas (Global Distribution System o GDS). Las Compa&ntilde;&iacute;as A&eacute;reas, a trav&eacute;s de los GDSs, son responsables exclusivas de actualizar las tarifas, la disponibilidad y los otros datos que aparecen en la Plataforma. Por este motivo, en el per&iacute;odo entre el ingreso de la Solicitud de Compra y la confirmaci&oacute;n del pago o emisi&oacute;n del Pasaje A&eacute;reo, las tarifas establecidas por la Compa&ntilde;&iacute;a A&eacute;rea podr&iacute;an variar seg&uacute;n disponibilidad. Los precios definitivos quedar&aacute;n fijados a partir del momento de la confirmaci&oacute;n definitiva de la reserva que se produce con la emisi&oacute;n de el/los ticket/s electr&oacute;nico/s y su facturaci&oacute;n. <strong>Rokatur</strong> no fija tarifas a&eacute;reas ni tiene control sobre la disponibilidad de las mismas.</li>\r\n
      <li>Nuestro sitio web no est&aacute; habilitado para hacer reserva ni compra de tiquetes para infantes o ni&ntilde;os viajando sin un adulto mayor de 18 a&ntilde;os (tanto adultos como ni&ntilde;os deben estar en la misma reserva).</li>\r\n
      <li>Las aerol&iacute;neas permitidas para realizar pago electr&oacute;nico de tiquetes a&eacute;reos son aquellas que operan en Colombia.</li>\r\n
      <li>Las reservaciones y compras de pago electr&oacute;nico de tiquetes a&eacute;reos se deben hacer por lo menos 6 horas antes de la fecha de salida del viaje.</li>\r\n
      <li>Verifique en las condiciones de compra si el tiquete que est&aacute; adquiriendo es reembolsable, esto en caso de desistir de su viaje despu&eacute;s de haber realizado la compra.</li>\r\n
      <li>Todo cambio o solicitud debe gestionarse con al menos 24 horas de anticipaci&oacute;n al viaje, sin perjuicio de las condiciones y restricciones que apliquen los prestadores de los servicios.</li>\r\n
      <li>Recuerde que todas las tarifas promocionales no son reembolsables.</li>\r\n
      <li>Los cargos por servicio de la agencia no son reembolsables en ning&uacute;n caso.</li>\r\n
      <li>Aplican restricciones y penalidades por cancelaciones y cambios establecidas por las Aerol&iacute;neas, el pasajero deber&aacute; consultar las pol&iacute;ticas.</li>\r\n
      <li><strong>El reembolso de un tiquete se realiza directamente a trav&eacute;s de la agencia de viajes y el tiempo estimado de reintegro depende del tiempo que tome la aerol&iacute;nea, siempre y cuando el tiquete a&eacute;reo sea reembolsable y se realice el reembolso antes de la salida del vuelo.</strong></li>\r\n
      <li>Si bien de conformidad con lo previsto en las normas vigentes el reembolso por parte de la aerol&iacute;nea o de la agencia debe hacerse dentro de los 30 d&iacute;as siguientes a la fecha de la solicitud, debe considerarse que:\r\n
        <ol style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: decimal;">\r\n
          <li>Si bien la agencia efect&uacute;a la venta, no recibe el valor pagado por el pasajero puesto que la entidad bancaria lo abona directamente a la aerol&iacute;nea.</li>\r\n
          <li>Una vez recibida la solicitud del pasajero, la agencia se la traslada a la aerol&iacute;nea.</li>\r\n
          <li>Una vez aceptado el reembolso por la aerol&iacute;nea, &eacute;sta debe comunicarle a la entidad bancaria correspondiente para que abone el valor reclamado en cuenta bancaria informada por el usuario para tal efecto.</li>\r\n
          <li>Los tiempos de este proceso de la acreditaci&oacute;n en cuenta pueden tomar m&aacute;s de los 30 d&iacute;as que establece la ley y escapan al control de <strong>Rokatur</strong>.</li>\r\n
        </ol>\r\n
      </li>\r\n
      <li>En caso de reembolso se aplicar&aacute;n las pol&iacute;ticas y penalidades establecidas por cada aerol&iacute;nea con base en el tipo de tarifa y sus restricciones.</li>\r\n
      <li>El pasajero con la confirmaci&oacute;n de compra acepta que ha le&iacute;do y est&aacute; de acuerdo con todos los t&eacute;rminos de compra del tiquete a&eacute;reo.</li>\r\n
      <li>Una vez terminado el proceso de compra, el usuario recibir&aacute; dos correos electr&oacute;nicos: uno de confirmaci&oacute;n autom&aacute;tica de la plataforma de pago y otro de la confirmaci&oacute;n de su tiquete a&eacute;reo.</li>\r\n
      <li>Todas las tarifas informadas en nuestro sitio web, son para pago &uacute;nicamente a trav&eacute;s de este medio (pago en l&iacute;nea).</li>\r\n
      <li>Las tarifas informadas en nuestro sitio web no se garantizan, hasta tanto no est&eacute; realizado el pago en l&iacute;nea.</li>\r\n
      <li>La respuesta a la b&uacute;squeda del usuario puede no arrojar resultados, la causa podr&aacute; ser que las aerol&iacute;neas que hacen el trayecto en la ruta que est&aacute; consultando no se han afiliado a&uacute;n al sistema de reserva que utilizamos. Todo el inventario que se presenta en el sitio debe permitir la emisi&oacute;n.</li>\r\n
      <li>En algunos casos los vuelos que confirma este buscador no pueden ser vendidos desde Colombia; por favor verificar su itinerario con uno de nuestros asesores.</li> \r\n
      <li>La tarjeta de cr&eacute;dito suministrada por usted ser&aacute; verificada directamente por un sistema de pago en l&iacute;nea; en caso de encontrar alguna inconsistencia en la misma, su reserva puede ser cancelada.</li>  \r\n
      <li>Por razones ajenas a <strong>Rokatur</strong>, las Compa&ntilde;&iacute;as A&eacute;reas podr&iacute;an modificar ciertas condiciones de los vuelos como horarios, fechas o itinerarios; podr&iacute;an demorarlos y/o reprogramarlos y/o cancelarlos. Las Compa&ntilde;&iacute;as A&eacute;reas est&aacute;n habilitadas a realizar modificaciones en los vuelos programados, en tanto las comunique a la autoridad aerocomercial conforme la regulaci&oacute;n aplicable y <strong>Rokatur</strong> no tiene ninguna injerencia ni intervenci&oacute;n en relaci&oacute;n con las modificaciones que podr&iacute;an sufrir los vuelos. De producirse alguna de estas variaciones antes de las 24 hrs. de salida del vuelo, por instrucciones del proveedor final, <strong>Rokatur</strong> le informar&aacute; las alternativas disponibles y s&oacute;lo proceder&aacute; a confirmar las modificaciones con su expresa confirmaci&oacute;n o aceptaci&oacute;n previa. Cualquier reclamo, demanda o denuncia por la prestaci&oacute;n del servicio escogido deber&aacute; ser dirigida a la Compa&ntilde;&iacute;a A&eacute;rea. Recuerde que son las Compa&ntilde;&iacute;as A&eacute;reas las que prestan el servicio de transporte. Dentro de las 24 hrs. de la salida de su vuelo <strong>Rokatur</strong> no puede realizar gestiones sobre los Pasajes A&eacute;reos.</li>\r\n
      <li>Una vez emitido el/los Pasaje/s A&eacute;reo/s y generado el registro de ticket electr&oacute;nico, las Compa&ntilde;&iacute;as A&eacute;reas no admiten &mdash;o en ciertos casos los admiten con costos&mdash; cambios de nombres o apellidos en un Pasaje A&eacute;reo, ni a&uacute;n en casos de errores de tipeo en los nombres de los pasajeros y/o de nombres y apellidos invertidos. Si su Pasaje A&eacute;reo contiene alg&uacute;n error, la Compa&ntilde;&iacute;a A&eacute;rea podr&iacute;a no dejarlo embarcar. <strong>Rokatur</strong> no se hace responsable por errores y/o inconsistencias en los Datos Personales por Usted ingresados en la Plataforma.</li>\r\n
    </ul>\r\n
    </div>\r\n
     <h2 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Tiquetes combinados o con m&uacute;ltiples reservas</h2>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
      <li>\r\n
        Si su itinerario incluye vuelos con aerol&iacute;neas distintas o tiquetes separados,cada uno se debe gestionar de manera independiente.\r\n
      </li>\r\n
      <li>\r\n
        Si su itinerario involucra diferentes aerol&iacute;neas y su emisi&oacute;n se realiz&oacute; de manera individual, el cambio debe ser gestionado independientemente.\r\n
      </li>\r\n
      <li>\r\n
        Las conexiones se deben realizar como m&iacute;nimo con dos horas de anticipaci&oacute;n, teniendo en cuenta las diferencias horarias.\r\n
      </li>\r\n
      <li>\r\n
        Si uno de los tiquetes sufre cambios o cancelaciones, esto podr&iacute;a afectar el resto del viaje, y ni la aerol&iacute;nea ni Rokatur podr&aacute;n asumir costos adicionales por estos inconvenientes.\r\n
      </li>\r\n
    </ul>\r\n
    <h2 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Viajes Nacionales</h2>\r\n
      <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
        <li>\r\n
          Puede realizar cambios antes del viaje. Para ello, se aplican los siguientes costos:\r\n
          <ol style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: decimal;">\r\n
            <li>Penalidad de la aerolínea: Varía de acuerdo con la tarifa adquirida.</li>\r\n
            <li>Cargo de servicio (por cada adulto): Varía de acuerdo con la tarifa adquirida.</li>\r\n
          </ol>\r\n
        </li>\r\n
        <li>Si el nuevo tiquete tiene una tarifa más alta que el original, se deberá pagar la diferencia de tarifas.</li>\r\n
        <li>Si ya ha utilizado el primer tramo del vuelo, puede cambiar el resto del itinerario bajo las mismas condiciones.</li>\r\n
        <li><strong>Importante:</strong> Si no se presenta al aeropuerto (no show), no podrá hacer cambios al tiquete.</li>\r\n
      </ul>\r\n
    <h2 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Viajes Internacionales</h2>\r\n
      <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
        <li>\r\n
          Sí es posible realizar cambios, teniendo en cuenta:\r\n
          <ol style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px;       list-style-type: decimal;">\r\n
    <li>Se cobrará un cargo por servicio para cada adulto, de acuerdo con la tarifa adquirida.</li>\r\n
    <li>Si el nuevo tiquete tiene un precio mayor, deberá abonar la diferencia de tarifa.</li>\r\n
    </ol>\r\n
        </li>\r\n
        <li>Si ya utilizó el primer tramo del viaje, aún puede solicitar cambios bajo las mismas condiciones.</li>\r\n
        <li>En caso de no presentarse al aeropuerto, no será posible hacer cambios.</li>\r\n
        <li>Las tarifas de vuelos internacionales también pueden tener penalidad por el cambio por parte de la aerolínea, además del cargo por servicio y la diferencia de tarifa.</li>\r\n
        <li>\r\n
          Por disposiciones migratorias de cada país, en caso de ser no residente del país de destino y contratar por nuestro intermedio un Pasaje Aéreo únicamente de ida, Usted podrá ser requerido por las autoridades migratorias a justificar las razones por las que no cuenta con un Pasaje Aéreo de regreso. \r\n
          <br>Le sugerimos consultar al Consulado o Embajada correspondiente antes de efectuar la reserva. \r\n
          <br>Las Compañías Aéreas también podrán exigir esta documentación antes de embarcar.\r\n
        </li>\r\n
      </ul>\r\n
    <h2 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Presentaci&oacute;n en el Aeropuerto</h2>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
        Usted deberá hacerse presente en las oficinas de despacho de la Compañía Aérea en el aeropuerto de partida el día previsto y a la hora indicada con la Documentación de Viaje. \r\n
        Para vuelos domésticos aconsejamos presentarse en el aeropuerto con <strong>2 horas de anticipación</strong> y, para vuelos internacionales, con al menos <strong>3 horas de anticipación</strong>.\r\n
      </p>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
        Tenga presente que los horarios reflejados en su Pasaje Aéreo están expresados en hora local del país de escala y/o destino. \r\n
        Si Usted no se presenta a embarcar o llega con atraso (No Show), la Compañía Aérea puede cancelar cualquier reserva para la continuación del viaje o el retorno, y Usted podría no tener derecho a exigir la devolución total o parcial del importe abonado, de acuerdo a las condiciones tarifarias y políticas de la Compañía Aérea.\r\n
      </p>\r\n
      <p><em>Favor tener en cuenta que las horas de los vuelos están informadas en formato 24 horas.</em></p>\r\n
    <br></br>\r\n
     <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Equipaje</h3>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
       Todas las Compa&ntilde;&iacute;as A&eacute;reas tienen diferentes pol&iacute;ticas de franquicia de equipaje. Las dimensiones y peso del equipaje \r\n
      usualmente autorizados por las Compa&ntilde;&iacute;as A&eacute;reas corresponde a un morral o una cartera: <strong>45 x 35 x 20 cm</strong>. \r\n
      Un equipaje de mano: <strong>55 x 35 x 25 cm y 10 kg</strong>. \r\n
      Equipaje en Bodega: <strong>158 cm lineales y 23 kg</strong>. \r\n
    </p>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
        Las medidas y peso del equipaje incluido pueden variar seg&uacute;n la Compa&ntilde;&iacute;a A&eacute;rea seleccionada. Inf&oacute;rmese antes de viajar. \r\n
      <strong>Rokatur</strong> publica la informaci&oacute;n suministrada por las aerol&iacute;neas, pero esta informaci&oacute;n puede ser modificada en cualquier momento \r\n
      por las aerol&iacute;neas y eventualmente puede que no se informe oportunamente a <strong>Rokatur</strong>.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
      <strong>Rokatur</strong> no se responsabiliza por robo y/o hurto y/o p&eacute;rdida de equipaje y dem&aacute;s efectos personales de los pasajeros. \r\n
      En caso de p&eacute;rdida o deterioro de equipaje, Usted debe dirigirse a las oficinas de atenci&oacute;n al cliente de la Compa&ntilde;&iacute;a A&eacute;rea \r\n
      y realizar el correspondiente reclamo. Le aconsejamos contratar un seguro de viaje para cubrir parte de estos riesgos.\r\n
    </p>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">FAVOR VERIFICAR CON CADA AEROLÍNEA.</p>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">HOTELES:</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">Las condiciones y valores del servicio de alojamiento pueden variar, o generar penalidades si se realizan cambios posteriores \r\n
      en la reserva de acuerdo con el servicio y la categor&iacute;a adquirida. Le aclaramos que toda la informaci&oacute;n exhibida en la Plataforma \r\n
      es proporcionada y actualizada en l&iacute;nea directamente por cada Alojamiento. Ellos son responsables exclusivos de actualizar las \r\n
      tarifas, la disponibilidad y los otros datos que aparecen en la Plataforma.\r\n
    </p>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
    <li>El valor total del alojamiento ser&aacute; liquidado y cargado al m&eacute;todo de pago elegido por el usuario en el momento de cerrar la reserva.</li>\r\n
    <li>Los servicios adicionales ser&aacute;n liquidados y deber&aacute;n ser pagados directamente en el hotel cuando realice el <em>check out</em>.</li>\r\n
    <li>Por favor verifique la acomodaci&oacute;n y servicios que incluye la tarifa antes de cerrar la reserva.</li>\r\n
      <li>Despu&eacute;s de cerrar la reserva le ser&aacute; enviado un documento de reserva de servicios de confirmaci&oacute;n al correo electr&oacute;nico.</li>\r\n
      <li>No olvide verificar las pol&iacute;ticas de cancelaci&oacute;n y condiciones de la tarifa del proveedor de servicio de alojamiento que est&aacute; reservando.</li>\r\n
      <li>\r\n
        Todos los extranjeros est&aacute;n exentos de los impuestos en Colombia y solo tendr&aacute;n que pagar el seguro hotelero directamente en su hotel. \r\n
        Los pasajeros colombianos deben pagar en su hotel directamente las tasas y el seguro hotelero. Esta validaci&oacute;n se realizar&aacute; directamente en el hotel.\r\n
      </li>\r\n
      <li>\r\n
        En el caso de que por pol&iacute;ticas de cancelaci&oacute;n la reserva permita hacer un reembolso por cambio de fecha, cancelaci&oacute;n anticipada, etc., \r\n
        <strong>Rokatur</strong>, por solicitud expresa del cliente, adelantar&aacute; el tr&aacute;mite correspondiente ante el hotel o proveedor de servicios con el fin de que este proceda a hacer un reembolso parcial o total al pasajero en el menor plazo posible, todo dentro de las pol&iacute;ticas que maneje dicho proveedor. \r\n
        Cabe resaltar que los costos ocasionados u asociados por dicho tr&aacute;mite ser&aacute;n descontados por <strong>Rokatur</strong> del eventual reintegro que se le haga al pasajero.\r\n
      </li>\r\n
      <li>\r\n
        Recuerde que, si Usted no se presenta en el Alojamiento en la fecha y horario correspondientes, el Alojamiento podr&aacute; cancelar su reserva y considerarla como \r\n
        <em>No Show</em>, en cuyo caso Usted no tendr&aacute; derecho a exigir el reembolso total o parcial del importe abonado. Si por alguna circunstancia Usted va a llegar fuera de los horarios indicados, comun&iacute;quese previamente con el Alojamiento.\r\n
      </li>\r\n
      <li>\r\n
        La posibilidad de efectuar cambios y/o cancelaciones y, en su caso, las penalidades aplicables a cada circunstancia est&aacute;n sujetas a las pol&iacute;ticas del Alojamiento. \r\n
        Cualquier excepci&oacute;n a dichas condiciones deber&aacute; ser autorizada por el Alojamiento.\r\n
      </li>\r\n
      <li>\r\n
        Si Usted lleva consigo efectos de valor superior al que ordinariamente llevan los pasajeros, debe hacerlo saber al Alojamiento y guardarlos en las cajas de seguridad \r\n
        que se encuentren a disposici&oacute;n en el Alojamiento. Solo en caso que dichos valores sean declarados y los bienes entregados en dep&oacute;sito al Alojamiento, \r\n
        la responsabilidad del Alojamiento se limita al valor declarado de los efectos depositados. \r\n
        Tenga en cuenta que, si sus efectos son excesivamente valiosos en relaci&oacute;n con la importancia del Alojamiento, o los mismos causaran molestias al Alojamiento, \r\n
        &eacute;ste podr&aacute; negarse a recibirlos. \r\n
        As&iacute; mismo, las p&oacute;lizas de seguros contratadas por el Alojamiento normalmente requieren que, para que se d&eacute; su cobertura, los bienes deben ser previamente declarados en el Alojamiento.\r\n
      </li>\r\n
      <li>\r\n
        Le informamos que la actividad de los Alojamientos domiciliados en la Rep&uacute;blica de Colombia se encuentra regida por un conjunto de normas, entre ellas: \r\n
        el Estatuto del Consumidor Colombiano (Ley 1480 de 2011), la Ley 300 de 1996 (Ley General del Turismo), la Ley 2068 de 2020 y sus decretos reglamentarios, \r\n
        adem&aacute;s de las disposiciones especiales establecidas por el Ministerio de Comercio, Industria y Turismo y dem&aacute;s autoridades regulatorias y de defensa del consumidor Colombiano. \r\n
        Si Usted desea realizar un reclamo respecto del servicio brindado por el Alojamiento, puede efectuarlo directamente ante los organismos previamente expuestos. \r\n
        Para esto, puede ingresar a: <a href="https://www.mincit.gov.co" target="_blank">www.mincit.gov.co</a> y/o <a href="https://www.sic.gov.co" target="_blank">www.sic.gov.co</a>.\r\n
      </li>\r\n
      <li>\r\n
        Si requiere informaci&oacute;n adicional, por favor consulte con uno de nuestros asesores de nuestra Central de Reservas 24 Horas: \r\n
        (571) 587 9640 o (571) 3821616.\r\n
      </li>\r\n
    </ul>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">AUTOS</h4>\r\n
     <li>\r\n
          Cuando usted reserva un Auto en la Plataforma, est&aacute; realizando una reserva para una \r\n
          <strong>clase de Autos</strong>, y no para veh&iacute;culos de marcas, a&ntilde;os o modelos espec&iacute;ficos, \r\n
          ni de caracter&iacute;sticas especiales que no sean comunes a todos los veh&iacute;culos de la clase. \r\n
          La Rentadora garantiza el tama&ntilde;o y capacidad del Auto; sin embargo, la marca y el modelo \r\n
          de los veh&iacute;culos est&aacute;n sujetos a disponibilidad y ubicaci&oacute;n.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          De acuerdo con lo establecido por cada Rentadora, usted podr&aacute; adquirir reservas \r\n
          <strong>reembolsables</strong> y <strong>no reembolsables</strong>. En el caso de que la reserva adquirida permita \r\n
          reembolso, esta podr&aacute; ser cancelada en cualquier momento, siempre que usted notifique a Rokatur y/o a la Rentadora \r\n
          con al menos <strong>24 horas de antelaci&oacute;n</strong> al retiro del Auto. Pasado ese plazo no podr&aacute;n efectuarse reembolsos.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          Los per&iacute;odos de alquiler se calculan en bloques de <strong>24 horas</strong>. La duraci&oacute;n de su alquiler \r\n
          comienza y termina en las fechas que se especifican en su voucher. Si el Auto fuera retirado o entregado fuera de horas de oficina, la Rentadora podr&aacute; cobrar cargos adicionales. Si usted desea prolongar el per&iacute;odo de alquiler o devuelve el Auto m&aacute;s tarde de la fecha y hora indicadas, la Rentadora podr&aacute; aplicar cargos en base a la tarifa diaria local. Le aconsejamos llegar al lugar de entrega del Auto con tiempo suficiente. Tenga en cuenta que en el caso que Usted desee devolver el Auto alquilado en un lugar distinto al de recogido, la Rentadora podra$oacute aplicar un recargo adicional excepto cuando este servicio ya este&oacute incluido en la reserva adquirida por Usted.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
    Le hacemos saber que, durante el desarrollo del per&iacute;odo locativo, se podr&iacute;an generar cargos o d&eacute;bitos a su cargo no   \r\n
     reclamados por la Rentadora en forma inmediata (como multas por infracciones de tr&aacute;nsito o da&ntilde;os, roturas o faltantes   \r\n
      sufridos por el Auto). Usted deber&aacute; abonar dichas multas y cargos adicionales cuando le sean reclamados por la   \r\n
      Rentadora. Estos cargos adicionales dependen de las pol&iacute;ticas de cada Rentadora y son cobrados directamente por &eacute;sta   \r\n
      sin intervenci&oacute;n ni injerencia alguna de Rokatur.   \r\n
        </li>\r\n
       <li>\r\n
          En destino, la Rentadora podr&iacute;a ofrecerle contratar servicios adicionales(tales como seguros con poliza&aacute;s de mayor cobertura, cuota de recuperacio&oacute;n cargo por gasolina, cargo por conductor adicional, GPS, asientos para menores, etc;), los que sera&aacute;n contratados directamente por Usted y cobrados por la Rentadora sin intervencio&oacute;n de <strong>Rokatur</strong>. La contrataci&oacute;n de tales adicionales es voluntaria y ajena a <strong>Rokatur</strong>, quien no es responsable por los valores que Usted deba abonar por tales conceptos.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          En algunos destinos, las Rentadoras aplican pol&iacute;ticas para conductores con edades entre <strong>21 a 26 a&ntilde;os</strong>, en las cuales podran regir restricciones y/o cargos adicionales que deber&aacute;n abonarse en destino. Dichos importes no se encuentran incluidos en la tarifa.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          Si usted planea cruzar una frontera estatal, aseg&uacute;rese antes de completar su Solicitud de Compra que el Auto est&eacute; autorizado \r\n
          para transitar en ese destino. Algunas Rentadoras pueden prohibir o cobrar un adicional por transitar en una jurisdiccio&oacute;n extraña. Revise las condiciones que establezca la Rentadora en este punto.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          La <strong>tarjeta cr&eacute;dito</strong> suministrada por el cliente ser&aacute; verificada directamente por la &ntilde;&iacute;a que alquila el auto; en caso de encontrar alguna inconsistencia en la misma, la reserva puede ser cancelada.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          El <strong>valor total a pagar</strong>, incluyendo impuestos y seguros, ser&aacute; liquidado por la compa&ntilde;&iacute;a de alquiler en destino.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          Tenga presente la <strong>moneda y tasa de cambio</strong> en la cual se informa la tarifa de la reserva elaborada por el usuario.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          Verifique siempre las <strong>pol&iacute;ticas de cancelaci&oacute;n</strong> y condiciones de la tarifa seleccionada.\r\n
        </li>\r\n
    \r\n
        <li>\r\n
          Algunas compa&ntilde;&iacute;as de alquiler exigen <strong>seguros obligatorios</strong> para poder tomar el auto, dependiendo de la edad del conductor \r\n
          y otros factores. El usuario deber&aacute; consultar las pol&iacute;ticas de la compa&ntilde;&iacute;a seleccionada.\r\n
        </li>\r\n
      </ul>\r\n
    </div>\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">CRUCEROS</h4>\r\n
    <div class="cruise-recommendations">\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">Se recomienda llegar 1 día antes al destino para el embarque.</p>\r\n
      <ul  style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
        <li>Recuerde siempre llevar su documento de identidad, pasaporte y el documento de reserva de servicios enviado para embarcar en el crucero.</li>\r\n
        <li>La naviera prestadora del servicio no garantiza el itinerario establecido ya que está sujeto a demoras, cancelación o cambios por condiciones atmosféricas y condiciones de navegación que lo permitan. Las navieras podrán, por cualquier motivo, en cualquier momento, sin previo aviso y sin perjuicio para la naviera, cancelar, adelantar, posponer o desviarse de cualquier itinerario programado, puerto de escala, de destino o sustituir el barco.</li>\r\n
        <li>Se reservan el derecho de hacer cobro adicional por suplemento de gasolina.</li>\r\n
        <li>La naviera se reserva el derecho de cancelar la reserva por falta de pago de depósito o pago total en las fechas requeridas.</li>\r\n
        <li>El cambio de fecha y/o nombre de una reserva confirmada por la naviera lo considera una cancelación.</li>\r\n
        <li>Se negará el embarque a los pasajeros que no presenten documentos y pasaportes vigentes, visas correspondientes y demás documentos requeridos en los países a visitar.</li>\r\n
        <li>Todos los pagos efectuados serán cobrados a la TRM del día con un incremento del 2% de trámite administrativo más IVA.</li>\r\n
      </ul>\r\n
    </div>\r\n
    \r\n
      <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">Recomendaciones</h4>\r\n
      <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
        <li>\r\n
        <strong>Horario de Embarque / Desembarque:</strong> Se recomienda llegar un d&iacute;a antes al destino y salir un d&iacute;a despu&eacute;s de la llegada \r\n
        del crucero, para prevenir retrasos o cancelaciones de los vuelos que no le permitan llegar a tiempo para tomar su \r\n
        crucero o su vuelo si el caso.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Excursiones:</strong> Tenga en cuenta que las excursiones no est&aacute;n incluidas en los puertos de desembarque, por lo que se \r\n
        recomienda realizar un presupuesto de acuerdo al destino para tener una idea oscila entre USD 40 hasta los USD 400 \r\n
        dependiendo el puerto y la actividad a realizar. Despu&eacute;s de tener su reserva al 100% paga se podr&aacute; consultar y reservar \r\n
        estas excursiones con la naviera la cual garantiza que en dado caso de no atracar en puerto le devuelven el 100% y son \r\n
        m&aacute;s seguras por lo que las opera directamente la naviera garantizando que los esperar&aacute;n en dado caso de alg&uacute;n \r\n
        imprevisto por temas de tr&aacute;fico, etc. En puerto se podr&aacute;n adquirir con un mejor precio bajo responsabilidad del pasajero \r\n
        cumpliendo con los tiempos de embarque previstos.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Dep&oacute;sito de Garant&iacute;a:</strong> Al interior del barco no se recibe para compras dinero en efectivo, es por esto que los pasajeros \r\n
        en su Check in deben dejar un dep&oacute;sito por pasajero de USD 200, que pueden ser en la siguiente modalidad: efectivo, o \r\n
        voucher abierto de una tarjeta de cr&eacute;dito.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Propinas:</strong> Como norma general, el pasajero debe pagar las propinas si &eacute;stas no est&aacute;n incluidas dentro de la tarifa \r\n
        cotizada, usted deber&aacute; pagarlas a bordo. Consulte el valor en los servicios no incluidos.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Servicios adicionales con costo:</strong> Recuerde que hay servicios adicionales en el barco como restaurantes de especialidad, \r\n
        internet, llamadas, bebidas como sodas, vinos, cocktails, servicio de lavander&iacute;a, spa, &aacute;reas h&uacute;medas, peluquer&iacute;a, entre \r\n
        otros los cuales podr&aacute; adquirir con costos adicionales.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Mujeres embarazadas:</strong> Dado que el barco no est&aacute; equipado para la asistencia de embarazos y partos, NO se aceptar&aacute;n \r\n
        reservas de pasajeras que en la fecha de viaje se encuentren a partir de la semana 23 de gestaci&oacute;n. Menores a esta \r\n
        semana deben portar un certificado de estado de salud y que certifique el tiempo de gestaci&oacute;n.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Beb&eacute;s / Ni&ntilde;os:</strong> NO podr&aacute;n viajar aquellos beb&eacute;s que no tengan cumplido 6 meses para cruceros de 3 a 7 noches y no \r\n
        podr&aacute;n viajar ni&ntilde;os menores de 1 a&ntilde;o en cruceros de m&aacute;s de 7 noches.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Personas en condici&oacute;n de discapacidad:</strong> Existen cabinas y &aacute;reas adaptadas para minusv&aacute;lidos, recuerde hacer la \r\n
        solicitud con antelaci&oacute;n ya que la disponibilidad es limitada. Las sillas de ruedas son por cuenta del pasajero, la naviera \r\n
        no cuenta con este servicio.\r\n
      </li>\r\n
      <li>\r\n
        <strong>Lleve un bolso peque&ntilde;o de viaje:</strong> Debido a que las maletas se recogen la &uacute;ltima noche en el crucero, no olvide llevar \r\n
        un bolso peque&ntilde;o de viaje para los medicamentos, objetos de valor, documentos importantes y art&iacute;culos esenciales que \r\n
        pueda necesitar en el momento.\r\n
      </li>\r\n
    </u>\r\n
    </div>\r\n
    <h4 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Documentaci&oacute;n</h4>\r\n
     <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
        <li>Vacuna de Fiebre Amarilla expedida en formato internacional (debe aplicarse mínimo 10 días antes de la fecha de viaje si su crucero pasa por Panamá, Aruba, Brasil, Costa Rica o el país que la exija).</li>\r\n
        <li>Pasaportes: deben tener una validez mínima de 180 días a partir de la fecha de viaje; de lo contrario, deberá tramitar un nuevo pasaporte. Además, deben ser de lectura mecánica o electrónicos.</li>\r\n
        <li>Visas requeridas de acuerdo con el recorrido y nacionalidad. Los países pueden cambiar sus políticas en cualquier momento, sin previo aviso y sin responsabilidad de la Naviera ni de sus Representantes.</li>\r\n
        <li>Niños: los menores de edad deben llevar pasaporte, registro civil y tarjeta de identidad.</li>\r\n
        <li>Si el menor viaja sin los padres o con solo uno de ellos, debe llevar obligatoriamente un permiso de salida del país autenticado en notaría, con una vigencia no mayor a 30 días del viaje. Se sugiere llevar una copia adicional.</li>\r\n
        <li>Las personas que tengan 18 años cumplidos deben tener el pasaporte con número de cédula; de lo contrario, deben tramitar uno nuevo.</li>\r\n
        <li>La naviera no acepta pasajeros menores de 21 años viajando solos en una cabina.</li>\r\n
        <li>Debe obligatoriamente presentar el voucher físico expedido por la naviera para poder tener acceso al puerto.</li>\r\n
        <li>Se recomienda llegar 1 día antes al destino para el embarque.</li>\r\n
        <li>Recuerde siempre llevar su documento de identidad, pasaporte y voucher para embarcar en el crucero.</li>\r\n
     </ul>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Tarjeta de asistencia me&eacute;dica y seguro de cancelacio&iacute;n</h5>\r\n
       <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      Por las pol&iacute;ticas de cancelaci&oacute;n y restricciones en caso de viajar se recomienda adquirir una asistencia m&eacute;dica y seguro por \r\n
      cancelaci&oacute;n de fuerza mayor, por favor consultar con el asesor para m&aacute;s informaci&oacute;n.\r\n
    </p>\r\n
    \r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Condiciones espec&iacute;ficas</h5>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
    <li>Cabina tiene una ocupaci&oacute;n m&aacute;xima por cabina de 4 personas incluyendo adultos y ni&ntilde;os. Recuerde que no todas las cabinas cuentan con la misma capacidad, por lo que se debe verificar la disponibilidad en el momento de reservar.</li>\r\n
     <li>Tarifas sujetas a disponibilidad y a cambios sin previo aviso.</li>\r\n
    </ul>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Forma de Pago</h5>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
     <li>Las tarifas se encuentran cotizadas en USD y el pago se puede hacer en esta moneda o en pesos colombianos, a la tasa representativa del mercado (TRM) diaria, de acuerdo con la cotizaci&oacute;n del mercado bancario del d&iacute;a del pago.</li>\r\n
    <li>En la fecha de compra se aplicar&aacute;n las tarifas vigentes y los impuestos, tasas y contribuciones que la graven.</li>\r\n
    <li>En caso de solo hacer dep&oacute;sito, los pagos posteriores se liquidar&aacute;n a la tasa (TRM) del d&iacute;a en que se realicen.</li>\r\n
    <li>Las tarifas no son v&aacute;lidas en periodos de Eventos, Feriados, congresos o en caso de presentarse alg&uacute;n evento importante en el destino cotizado.</li>\r\n
    <li>En efectivo en divisas se debe adicionar el 2% del tr&aacute;mite administrativo m&aacute;s IVA, el cual no es reembolsable.</li>\r\n
    </ul>\r\n
    \r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Pol&iacute;ticas de cancelaci&oacute;n y restricci&oacute;n</h5>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
      <li>Depósito no reembolsable.</li>\r\n
      <li>\r\n
        Consultar la política de cada naviera, ya que cada una tiene sus propias\r\n
        políticas y condiciones. Consulte con el asesor de acuerdo con cada naviera.\r\n
      </li>\r\n
    </ul>\r\n
    \r\n
    <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Políticas específicas</h3>\r\n
    \r\n
    <h4 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Políticas de cancelación y restricción</h4>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
      <li>Para realizar cambios del servicio ya programado y confirmado, favor hacerlos con anterioridad.</li>\r\n
      <li>\r\n
        Todas las cancelaciones deben notificarse por escrito al asesor y por la persona que solicitó el servicio.  \r\n
        Se deben tener en cuenta las políticas de anulación y reembolso informadas a continuación.\r\n
      </li>\r\n
    </ul>\r\n
    \r\n
    <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Políticas especiales para la reserva</h3>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
      <li>La naviera se reserva el derecho de cancelar la reserva por falta de pago de depósito o pago total en las fechas requeridas. El cambio de fecha y/o nombres de una reserva confirmada la naviera lo considera una cancelación.</li>\r\n
      <li>Se negará el embarque a los pasajeros que no presenten documentos y pasaportes con 6 meses de vigencia mínima, vacunas, no cumplan con los nuevos protocolos sanitarios, visas correspondientes y demás documentos requeridos en los países a visitar.</li>\r\n
      <li>La naviera y agencias de viajes no se hacen responsables por cualquier tipo de gastos que los pasajeros tengan que incurrir al negarse el embarque o desembarque en un puerto del crucero por falta de documentos requeridos, no cumplir los protocolos sanitarios, pruebas PCR o antígenos, vacunas o visas requeridas.</li>\r\n
      <li>Los pasaportes oficiales de Colombia requieren tener estampada la Visa Americana de Múltiples Entradas y de los demás países que visiten que requieran visa, ya que la naviera negará el embarque si los países lo solicitan.</li>\r\n
      <li>Es responsabilidad de la agencia de viajes y/o del pasajero verificar con las embajadas de cada país los documentos, vacunas y visas requeridos de acuerdo al recorrido y nacionalidad. Los países pueden cambiar sus políticas en cualquier momento, sin previo aviso y sin responsabilidad de la naviera ni de sus representantes.</li>\r\n
      <li>Todos los cruceros por ALASKA requieren <strong>VISA AMERICANA DE TURISMO DE MÚLTIPLES ENTRADAS</strong> y <strong>VISA DE TURISMO CANADIENSE</strong>, también cuando el crucero transita solamente por aguas canadienses.</li>\r\n
      <li>Menores de 3 años no pueden ingresar ni bañarse en las piscinas para adultos.</li>\r\n
      <li>Bebés menores de 6 meses NO se pueden embarcar en cruceros de 3 a 7 noches.</li>\r\n
      <li>Bebés menores de 1 año NO se pueden embarcar en cruceros de 9 noches o más, transatlánticos, transpacíficos, ni en cruceros que tengan 3 o más días consecutivos de navegación.</li>\r\n
      <li>Menores de 21 años sólo podrán viajar con un adulto mayor de 21 años en la misma cabina. No pueden consumir bebidas alcohólicas, ni ingresar a establecimientos para adultos.</li>\r\n
      <li>Todo menor de 21 años que NO viaje con sus padres debe tener una autorización autenticada en notaría. Las políticas de cancelación se considerarán como compromiso y reconocimiento por parte del pasajero y/o agencia de viajes de que comprende y acepta las penalidades por cancelación, términos, condiciones, reconocimiento de salud y recomendaciones.</li>\r\n
      <li>Adulto como tutor legal.</li>\r\n
      <li>Mujeres en estado de embarazo con 24 semanas a la fecha del crucero NO pueden viajar.</li>\r\n
      <li>Las atenciones médicas en barco tienen un costo adicional y deben ser pagadas a bordo. La naviera recomienda tomar asistencia médica o seguro de cancelación para el viaje. Las reclamaciones de reembolsos se deben dirigir directamente a la compañía de seguros.</li>\r\n
      <li>Adicional a las penalidades anteriormente mencionadas, el 3% correspondiente a la gestión administrativa y financiera no será reembolsable.</li>\r\n
    </ul>\r\n
    <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Condiciones en caso de cancelación de su reserva</h3>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
      <li>Avisos de cancelaciones o solicitudes de reembolsos deben ser enviados por escrito e incluir toda la información necesaria, de modo que puedan ser atendidos inmediatamente.</li>\r\n
      <li>Se debe tener en cuenta condiciones y restricciones del establecimiento.</li>\r\n
      <li>La cancelación de los servicios se aceptará según la confirmación del proveedor u operador y se aplicarán las políticas de cancelación de acuerdo con las condiciones de la naviera, menos los gastos administrativos.</li>\r\n
    </ul>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">DERECHOS DEL CONSUMIDOR:</h4>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Retracto:</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">De acuerdo con lo previsto en el art&iacute;culo 47 de la Ley 1480 de 2011 - Estatuto del Consumidor - trat&aacute;ndose de ventas por medios no tradicionales o a distancia, \r\n
      el consumidor podr&aacute; retractarse de los servicios adquiridos siempre y cuando lo notifique dentro de los cinco (5) d&iacute;as h&aacute;biles siguientes a la compra. \r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">Ser&aacute; el Proveedor de Servicios Tur&iacute;sticos quien directamente deber&aacute; proceder con la devoluci&oacute;n de su dinero, mediante un cr&eacute;dito, una reversi&oacute;n de cargo a su tarjeta de cr&eacute;dito \r\n
      o la devoluci&oacute;n del monto abonado, basado inicialmente sobre la forma de pago original de la venta. \r\n
      Si el pago hubiera sido efectuado mediante transferencia bancaria, AVIATUR requerir&aacute; nuevamente sus datos bancarios para poder gestionar el reembolso por ese medio.</p>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Desistimiento:</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"> Este derecho procede &uacute;nicamente para servicios de transporte a&eacute;reo, en aplicaci&oacute;n del art&iacute;culo 1878 del C&oacute;digo de Comercio. \r\n
      El pasajero podr&aacute; desistir del viaje antes de su iniciaci&oacute;n, dando aviso al transportador o a la agencia de viajes con al menos 24 horas antes de iniciar el vuelo de su itinerario.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">  Sin embargo, este derecho no aplicar&aacute; cuando sean tiquetes promocionales, por lo que se tendr&aacute; que verificar la regla tarifaria e identificar si es reembolsable o no.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      En estos casos, el transportador o agencia de viajes podr&aacute; retener una suma de dinero, de acuerdo con lo regulado en el \r\n
      presente numeral. El transportador o agencia de viajes, de acuerdo con las condiciones de la tarifa, podr&aacute; retener el porcentaje \r\n
      pactado, el cual no podr&aacute; ser superior al 10% del valor recibido por concepto de tarifa, excluyendo tasas, impuestos y tarifa \r\n
      administrativa. La retenci&oacute;n que se hace al pasajero se efectuar&aacute; a favor del transportador.\r\n
    </p>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Reversi&oacute;n de Pagos:</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">De conformidad con lo previsto en el Decreto 587 de 2016 el consumidor tiene derecho a solicitar la reversi&oacute;n del pago en el marco de las ventas efectuadas mediante mecanismos electr&oacute;nicos y, que para tal efecto se hubiere utilizado tarjetas de cr&eacute;dito d&eacute;bito o cualquier otro instrumento de pago electr&oacute;nico, siempre y cuando su solicitud se encuentre incursa dentro de las siguientes causales:</p>\r\n
    <ol style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: decimal;">\r\n
    <li>Cuando el consumidor sea objeto de fraude.</li>\r\n
    <li>Cuando corresponda a una operaci&oacute;n no solicitada.</li>\r\n
    <li>Cuando el producto adquirido no sea recibido.</li>\r\n
    <li>Cuando el producto entregado no corresponda a lo solicitado, no cumpla con las caracter&iacute;sticas inherentes o las atribuidas por la informaci&oacute;n que se suministre sobre &eacute;l.</li>\r\n
    <li>Cuando el producto entregado se encuentre defectuoso.</li>\r\n
    </ol>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Para que proceda la reversi&oacute;n del pago, esta deber&aacute; ser solicitada dentro los cinco (5) d&iacute;as h&aacute;biles siguientes a la fecha en que el consumidor tuvo noticia de la operaci&oacute;n fraudulenta o no solicitada o que debi&oacute; haber recibido el producto o lo recibi&oacute; defectuoso o sin que correspondiera a lo solicitado. El consumidor deber&aacute; presentar la queja explicando la causal que fundamenta su caso, y notificar de la reclamaci&oacute;n al emisor del instrumento de pago electr&oacute;nico utilizado para realizar la compra, el cual, en conjunto con los dem&aacute;s participantes del proceso de pago, proceder&aacute;n a reversar la transacci&oacute;n al comprador.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">AVIATUR le advierte que en virtud de lo dispuesto por el Art&iacute;culo 2.2.2.51.10, del Decreto 587 de 2016, si como consecuencia de \r\n
      su solicitud de reversi&oacute;n, Usted recibiera montos que exceden lo originalmente pagado, Usted ser&aacute; responsable de la \r\n
      devoluci&oacute;n de los mismos. Le advertimos tambi&eacute;n que en los t&eacute;rminos del art&iacute;culo 51 de la Ley 1480 de 2011 y del art&iacute;culo \r\n
      2.2.2.51.12. del Decreto 587 de 2016, si se demuestra que Usted no se encontraba incurso en ninguna de las causales de \r\n
      reversi&oacute;n establecidas en el formulario, AVIATUR y/o el emisor de su instrumento de pagos podr&aacute;n cargar definitivamente la \r\n
      transacci&oacute;n reclamada a su tarjeta o medio de pago.\r\n
    </p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Finalmente destacamos que la mala fe del consumidor en el proceso de reversi&oacute;n ser&aacute; sancionada por la Superintendencia de \r\n
      Industria y Comercio, en los t&eacute;rminos del Decreto 587 Art&iacute;culo 2.2.2.51.13, hasta con cincuenta (50) salarios m&iacute;nimos mensuales \r\n
      legales vigentes (smmlv).\r\n
    </p>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">RECOMENDACIONES GENERALES:</h4>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Condiciones y restricciones para el pago electr&oacute;nico</h5>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: disc;">\r\n
    <li>Para la realizaci&oacute;n de la compra se le pedir&aacute;n al cliente los datos identificativos de los pasajeros/viajeros y la forma de pago de los mismos. Este hecho es realizado en varios pasos, una vez introducidos dichos datos, y antes de que usted realice la compra se le mostrar&aacute;n los mismos con el fin de que usted los verifique, pudiendo proceder a la compra.</li>\r\n
    <li>Los datos suministrados deben ser los mismos que reposan en su entidad financiera (direcci&oacute;n de correspondencia, tel&eacute;fono, c&eacute;dula, nombres y apellidos).</li>\r\n
    <li>Esta Agencia de Viajes se reserva el derecho de solicitar informaci&oacute;n adicional al cliente con el fin de verificar su compra.</li>\r\n
    <li>El horario para realizar pago electr&oacute;nico de tiquetes a&eacute;reos y reservas hoteleras es de 00:05 AM a 11:40 PM (- 5 GTM) hora de Colombia.</li>\r\n
    <li>Nuestro sitio web recibe como forma de pago tarjetas d&eacute;bito y tarjetas de cr&eacute;dito de las siguientes franquicias: VISA, MASTER CARD, AMERICAN EXPRESS y DINERS.</li>\r\n
    <li>La compra de cualquier servicio s&oacute;lo ser&aacute; efectiva en el momento en que esta Agencia de Viajes realice el cargo de manera v&aacute;lida en la tarjeta de cr&eacute;dito o d&eacute;bito o la forma de pago acordado, importe de dicha compra y esta haya sido verificada por el departamento financiero, pudiendo hasta dicho momento ser cancelada por parte de esta Agencia de Viajes.</li>\r\n
    <li>En el caso de que no fuera posible realizar el cargo en la tarjeta de cr&eacute;dito (transacci&oacute;n rechazada), el cliente debe saber que al no haber pago la reserva o solicitud podr&aacute; ser cancelada por esta Agencia de Viajes y/o el proveedor del servicio.</li>\r\n
    <li>Una vez realizada la compra, le llegar&aacute;n 2 correos: uno de confirmaci&oacute;n de la reserva (en caso de tiquetes a&eacute;reos) y otro de confirmaci&oacute;n o informaci&oacute;n del pago de la pasarela de pagos con toda la informaci&oacute;n de dicha compra y la informaci&oacute;n de la factura de compra, los cuales ser&aacute;n tambi&eacute;n guardados por esta Agencia de Viajes.</li>\r\n
    <li>Recuerde que AVIATUR act&uacute;a en nombre y representaci&oacute;n del Proveedor de los Servicios Tur&iacute;sticos y que los valores \r\n
      correspondientes al precio o tarifa de los Servicios Tur&iacute;sticos son trasladados (endosados) al Proveedor.</li>\r\n
    </ul>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;"> Pago Con Tarjeta De Cr&eacute;dito</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      Tenga presente que cuando Usted informa a AVIATUR los datos de su cuenta o tarjeta \r\n
      de cr&eacute;dito (mediante el formulario disponible en la Plataforma), y luego acepta o confirma la operaci&oacute;n, est&aacute; autoriz&aacute;ndonos a \r\n
      efectuar los cargos por: (i) la tarifa del Servicio Tur&iacute;stico (ii) los impuestos, tasas y/o percepciones fiscales que pudieran \r\n
      corresponder y (iii) nuestros Cargos de Gesti&oacute;n &ndash; de corresponder&ndash;los cuales son previamente informados.\r\n
    </p>\r\n
    \r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: disc;" >\r\n
      <li>\r\n
        Los intereses y/o impuestos que pudieran generar los pagos en cuotas se suman al precio o tarifa propuesto para el \r\n
        Servicio Tur&iacute;stico, y dicho total se divide por la cantidad de cuotas seleccionada para el pago.\r\n
      </li>\r\n
    </ul>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      A. Si Usted ha pactado con su emisor de tarjeta de cr&eacute;dito seguros de vida por saldo deudor u otros cargos que afecten \r\n
      el costo financiero total, recuerde consultar con su entidad emisora la vigencia, condiciones y costos de tales seguros \r\n
      o cargos, los cuales son naturalmente ajenos a AVIATUR y dependen y/o var&iacute;an conforme lo pactado por Ud. con \r\n
      cada emisor u operador de tarjeta. Le recomendamos informarse de las condiciones de uso y de inter&eacute;s de su tarjeta \r\n
      de cr&eacute;dito antes de utilizar la modalidad de pago en cuotas.\r\n
    </p>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      B. De realizar una cancelaci&oacute;n con posterioridad a la compra, siempre que las condiciones particulares del Servicio \r\n
      Tur&iacute;stico lo permitan, AVIATUR no reintegrar&aacute; ni se har&aacute; responsable de los intereses que la transacci&oacute;n original \r\n
      haya generado, en tanto AVIATUR no percibe dichos intereses.\r\n
    </p>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      C. El precio a pagar podr&iacute;a ser cobrado en moneda nacional o en d&oacute;lares, seg&uacute;n se trate de prestaciones locales o \r\n
      extranjeras. En caso de ser cobrados en d&oacute;lares, el cargo se efectuar&aacute; contra el cupo internacional de su tarjeta. En \r\n
      todo caso, cualquiera sea la moneda de cobro, la tarifa o precio ser&aacute; aquella que le fue informada y que fue aceptada \r\n
      por Usted. Recuerde que, frente a operaciones internacionales, algunos bancos y empresas operadoras de tarjeta \r\n
      de cr&eacute;dito imponen ciertos cargos, adem&aacute;s de impuestos, que podr&iacute;an corresponder de acuerdo con la ley extranjera \r\n
      pertinente. Adicionalmente, su banco podr&iacute;a convertir los precios a la divisa local y cobrar un cargo por conversi&oacute;n. \r\n
      Podr&iacute;a suceder que el tipo de cambio utilizado por el banco sea distinto del presentado en la Plataforma, por lo que \r\n
      Usted podr&iacute;a experimentar una variaci&oacute;n entre el monto cobrado por el banco y el monto informado en la \r\n
      Plataforma. El banco es quien determina el tipo de cambio y la tarifa por transacci&oacute;n internacional. En caso de dudas \r\n
      sobre el tipo de cambio y tarifa aplicada en su reserva, p&oacute;ngase en contacto con su banco;\r\n
    </p>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      D. Cada transacci&oacute;n est&aacute; sujeta a procesos de verificaci&oacute;n antifraude. Uno de ellos consiste en cursar un cargo \r\n
      equivalente a 1 USD en el cupo en d&oacute;lares de su tarjeta bajo host de operaci&oacute;n localizado en Inglaterra (UK), con la \r\n
      finalidad de verificar identidad y validez internacional de la tarjeta. El proceso de cargo y reversa puede ser \r\n
      visualizado en el estado de cuenta del cliente y no genera cargos, ni costos adicionales para Usted ya que \r\n
      confirmados identidad y validez, el cargo se reversa (anula).\r\n
    </p>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      E. Para ciertos destinos, el Proveedor del Servicio Tur&iacute;stico podr&aacute; cobrarle a Usted directamente por el Servicio Tur&iacute;stico \r\n
      contratado. En estos casos, AVIATUR se lo indicar&aacute; al momento de la compra y Usted recibir&aacute; una factura emitida \r\n
      por dicho Proveedor. Tenga en cuenta que, en estos casos, el cargo ser&aacute; efectuado por su tarjeta de cr&eacute;dito en \r\n
      d&oacute;lares estadounidenses por el monto en dicha moneda indicado en detalle de su pago.\r\n
    </p>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      <strong>PAGO POR PSE:</strong> Los pagos y transacciones de cada entidad financiera vinculada al sistema PSE no se realizan en el sitio \r\n
      web o la plataforma tecnol&oacute;gica de AVIATUR. Para realizar cada pago, el Usuario se conecta con el sitio web de la entidad \r\n
      financiera seleccionada, que es quien provee las medidas tecnol&oacute;gicas de seguridad, acepta, autoriza y valida cada pago. \r\n
      AVIATUR en ning&uacute;n caso y bajo ninguna circunstancia, conoce o almacena los datos, n&uacute;mero de cuenta o claves \r\n
      relacionadas con cualquier medio de pago vinculado con el sistema PSE, ni los datos de tarjetas d&eacute;bito o cr&eacute;dito o de \r\n
      cualquier otro medio de pago relacionado con dicho sistema. AVIATUR no asume ning&uacute;n tipo de responsabilidad que \r\n
      pueda generarse por el uso indebido o p&eacute;rdida de control de los datos o claves relacionadas con cualquier medio de \r\n
      pago vinculado con el sistema PSE. AVIATUR tampoco asume ninguna responsabilidad, ni otorga garant&iacute;a alguna al \r\n
      Usuario en relaci&oacute;n con los servicios financieros prestados por la plataforma de pagos PSE, o por los servicios financieros \r\n
      o m&eacute;todos de pago dispuestos directamente por cada entidad financiera o bancaria, especialmente en el caso que no \r\n
      pueda efectuar las operaciones por defectos que se presenten en el funcionamiento del Sistema PSE, por cualquier \r\n
      atraso, interrupci&oacute;n, errores, fallas t&eacute;cnicas, no disponibilidad o falla en el sitio web de la entidad financiera o bancaria \r\n
      seleccionada y tampoco por cualquier perjuicio directo o indirecto que se derive de tales circunstancias.\r\n
    </p>\r\n
    \r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Precio y tasa de cambio</h5>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: disc;">\r\n
    <li>Algunos servicios podr&aacute;n estar sujetos a tasas u otros cargos en destino.</li>\r\n
    <li>Los servicios no incluyen los gastos de visados, ni las tasas de salida de un pa&iacute;s, que pueden ser abonados en moneda local o en d&oacute;lares americanos en el aeropuerto de dicho territorio.</li>\r\n
    <li>Las variaciones en la tarifa aplicable por demora en el pago de la reserva en las cuant&iacute;as de las tasas de aeropuerto, desde el momento de la reserva hasta el momento de emisi&oacute;n del tiquete a&eacute;reo, ser&aacute;n asumidas por el cliente.</li>\r\n
    <li>Las tarifas anunciadas en moneda distinta al peso colombiano informar&aacute;n la tasa de cambio aplicable, el usuario deber&aacute; tenerla en cuenta al momento de realizar la compra.</li>\r\n
    <li>Los precios de los servicios est&aacute;n sujetos a cambios por fluctuaci&oacute;n de moneda, decisiones gubernamentales, modificaci&oacute;n de impuestos, tasas o contribuciones. Solo podr&aacute; asegurarse el precio vigente al momento del pago.</li>\r\n
    <li>Dependiendo del tipo de servicio la tasa que se utiliza puede ser diferente a las establecidas. Los proveedores de los servicios no aseguran ni garantizan dicha precisi&oacute;n.</li>\r\n
    <li>Rokatur no autoriza el uso de esta informaci&oacute;n para ning&uacute;n prop&oacute;sito que no sea su uso personal y se le proh&iacute;be expresamente la reventa, redistribuci&oacute;n y uso de la informaci&oacute;n para fines comerciales.</li>\r\n
    </ul>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Verificaci&oacute;n de condiciones de seguridad del destino</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Se recomienda que el viajero verifique las advertencias que tiene el lugar escogido para el viaje. Por la venta de viajes, Rokatur no representa ni garantiza que viajar a ciertos lugares es recomendable o sin riesgo y no es responsable por da&ntilde;os o p&eacute;rdidas, que puedan resultar de viajar a estos lugares.</p>\r\n
    <section>\r\n
      <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Documentaci&oacute;n</h5>\r\n
     <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      Todos los pasajeros deber&aacute;n llevar consigo la documentaci&oacute;n personal necesaria. El Operador declina toda responsabilidad \r\n
      por la informaci&oacute;n, retiro y por rechazo de las visas. Son responsabilidad del usuario los documentos que le fueron entregados \r\n
      por el Operador. Usted tiene el deber de informarse responsablemente sobre la documentaci&oacute;n legal y/o migratoria y/o requisitos \r\n
      sanitarios que podr&iacute;a necesitar Usted o las personas que viajan junto a Usted para poder realizar su viaje conforme a lo planeado \r\n
      (la &ldquo;Documentaci&oacute;n de Viaje&rdquo;). Verifique con tiempo las condiciones de ingreso al pa&iacute;s de destino y/o tr&aacute;nsito, condiciones \r\n
      especiales de visas y/o pasaportes, licencias de conducir, vacunas, permiso para menores u otras exigencias de documentos, tanto \r\n
      para los pa&iacute;ses de destino, como los pa&iacute;ses en tr&aacute;nsito, aun cuando no sea necesario salir del aeropuerto. Si la requiere y no dispone \r\n
      de ella, haga los tr&aacute;mites necesarios para obtenerla con anticipaci&oacute;n. Los requisitos podr&iacute;an variar seg&uacute;n el pa&iacute;s de destino y/o \r\n
      tr&aacute;nsito y seg&uacute;n su pa&iacute;s de nacionalidad y/o residencia y/o de la documentaci&oacute;n con la que Usted viaje. Recuerde que es su \r\n
      responsabilidad cumplir con todos los requisitos y/o documentaci&oacute;n de entrada y/o tr&aacute;nsito que exijan las autoridades migratorias, \r\n
      aduaneras y/o sanitarias de el/los pa&iacute;s/es de destino/s y/o tr&aacute;nsito. Le aconsejamos que antes de reservar y partir, consulte todos los \r\n
      requisitos necesarios con la Embajada o Consulado correspondiente. Para m&aacute;s informaci&oacute;n visite: \r\n
      <a href="http://travelcentre.iata.org/" target="_blank">http://travelcentre.iata.org/</a>. \r\n
      Verifique con antelaci&oacute;n la fecha de vencimiento de la documentaci&oacute;n y tenga en cuenta que, en algunos pa&iacute;ses, se exige que la fecha \r\n
      de expiraci&oacute;n no sea anterior a los seis meses al arribo al territorio extranjero. En el caso de viajar con menores de 18 a&ntilde;os, adem&aacute;s del \r\n
      documento de viaje habilitado (documento de identificaci&oacute;n nacional o pasaporte), necesitan autorizaci&oacute;n de acuerdo a distintas \r\n
      consideraciones: \r\n
    </p>\r\n
    \r\n
    <ul style="margin: 8px 24px; font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; color: #2f2f2f;">\r\n
      <li>(i) Si el menor viaja con ambos padres bastar&aacute; con que acrediten el v&iacute;nculo mediante Registro Civil de Nacimiento, Partida de \r\n
      Nacimiento o Certificado de Nacimiento (sin importar la fecha de su emisi&oacute;n) o documento de identificaci&oacute;n del menor, en donde consten \r\n
      los datos filiatorios de los padres.</li>\r\n
      <li>(ii) Si lo hace s&oacute;lo con uno de sus padres, adem&aacute;s de demostrar la relaci&oacute;n parental con alguno de los documentos citados, deber&aacute; \r\n
      acompa&ntilde;ar la autorizaci&oacute;n del padre/madre ausente.</li>\r\n
      <li>(iii) Si es hijo de menores, necesitar&aacute; la autorizaci&oacute;n de los padres y el permiso de uno de sus abuelos.</li>\r\n
    </ul>\r\n
    \r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
      Sin perjuicio de ello, revise la Documentaci&oacute;n de Viaje necesaria seg&uacute;n el tipo de transporte, el Proveedor, y el origen y/o destino del transporte \r\n
      ya que los requisitos podr&iacute;an variar seg&uacute;n Usted viaje por mar, por tierra o por aire y seg&uacute;n cada Proveedor. En el caso de que el/los menor/es no \r\n
      viaje/n acompa&ntilde;ado/s de un mayor responsable por favor revise las pol&iacute;ticas de menor no acompa&ntilde;ado de cada Proveedor. \r\n
      Para m&aacute;s informaci&oacute;n visite <a href="http://www.migracioncolombia.gov.co" target="_blank">http://www.migracioncolombia.gov.co</a>. \r\n
      En caso de duda, se solicita que contacte con la Ayuda en L&iacute;nea, antes de realizar cualquier compra o con los asesores de cualquier oficina o Call Center.\r\n
    </p>\r\n
    </section>\r\n
    <section>\r\n
      <h2 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Equipaje</h2>\r\n
      <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Transporte Terrestre</h3>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        En el transporte terrestre, el Operador niega expresamente toda responsabilidad en caso de extrav&iacute;o, da&ntilde;os o hurtos \r\n
        por cualquier circunstancia. Recomendamos a los pasajeros que presencien el manejo, carga y descarga del equipaje.\r\n
      </p>\r\n
    \r\n
      <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Transporte A&eacute;reo</h3>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        En el transporte a&eacute;reo la aerol&iacute;nea es responsable por el equipaje facturado, por lo cual en caso de da&ntilde;o, p&eacute;rdida, \r\n
        retraso o saqueo, el pasajero tendr&aacute; derecho a ser indemnizado seg&uacute;n sea el caso. \r\n
        El pasajero deber&aacute; presentar una queja o reclamo a la aerol&iacute;nea inmediatamente despu&eacute;s de haber notado el da&ntilde;o, \r\n
        p&eacute;rdida o saque, a m&aacute;s tardar dentro de un plazo de siete (7) d&iacute;as a partir de la fecha del tiquete o de la fecha en que \r\n
        el equipaje deb&iacute;a llegar a su destino. En caso de retraso, el reclamo deber&aacute; efectuarse dentro de los veinti&uacute;n (21) d&iacute;as \r\n
        siguientes a la fecha en que el equipaje debi&oacute; llegar a su destino.\r\n
      </p>\r\n
    \r\n
      <h3 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Aclaraciones</h3>\r\n
      <ol style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; padding-left: 20px; list-style-type: decimal;">\r\n
        <li>\r\n
          El servicio de maletero, cuando es incluido en el programa, es prestado en los aeropuertos y en otros lugares de embarque. \r\n
          Los hoteles disponen de personal propio para este fin.\r\n
        </li>\r\n
        <li>\r\n
          Las propinas representan el agradecimiento por la eficiencia de un servicio recibido, y como tal, siempre son voluntarias.\r\n
        </li>\r\n
      </ol>\r\n
    </section>\r\n
    \r\n
    <section>\r\n
      <h2 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Concordancia</h2>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        Al solicitar la inscripci&oacute;n en cualquier programa de viaje comercializado por esta Agencia de Viajes, \r\n
        el cliente y/o pasajero declara que conoce y aprueba todos los t&eacute;rminos descritos en este sitio web, \r\n
        los cuales se encuentran disponibles para ser impresos, as&iacute; como las condiciones especiales descritas \r\n
        en el programa de viaje o en el proyecto de viaje espec&iacute;fico.\r\n
      </p>\r\n
    </section>\r\n
    \r\n
    <section>\r\n
      <h2 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">Publicidad</h2>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        Para efectos de lo dispuesto en la Ley 1558 de 2012, art&iacute;culo 30, y lo estipulado en el art&iacute;culo 30 de la Ley 1480 de 2011, \r\n
        usted tiene derecho a recibir una informaci&oacute;n completa, veraz, transparente, oportuna, verificable, comprensible, precisa e id&oacute;nea \r\n
        acerca de los productos o servicios ofrecidos por Rokatur. La informaci&oacute;n publicada en la Plataforma de AVIATUR relativa a precios, \r\n
        cualidades y caracter&iacute;sticas de los Servicios Tur&iacute;sticos, su disponibilidad, condiciones de venta, restricciones, pol&iacute;ticas de cancelaci&oacute;n \r\n
        o reembolso (entre otras) es establecida y proporcionada por los Proveedores de los Servicios Tur&iacute;sticos en l&iacute;nea y en tiempo real. \r\n
      </p>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        En su calidad de intermediario, AVIATUR le informa acerca de las caracter&iacute;sticas de los Servicios Tur&iacute;sticos, gestiona sus Solicitudes \r\n
        de Compra con los Proveedores, recauda, de ser aplicable, los valores correspondientes a las tarifas y le apoya en la b&uacute;squeda de \r\n
        soluciones en caso de presentarse una inquietud o un inconveniente. AVIATUR realiza sus mayores esfuerzos a fin de brindar informaci&oacute;n \r\n
        correcta y precisa, pero no se responsabiliza por errores (como errores manifiestos y tipogr&aacute;ficos), interrupciones (debido a ca&iacute;das \r\n
        temporales y/o parciales del servidor o a reparaciones), imprecisiones, informaci&oacute;n enga&ntilde;osa o falsa emanada de los Proveedores de \r\n
        los Servicios Tur&iacute;sticos.\r\n
      </p>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        AVIATUR no es ni debe ser interpretado como un promotor de la calidad, el nivel de servicio y/o la calificaci&oacute;n o clasificaci&oacute;n de cualquier \r\n
        Servicio Tur&iacute;stico disponible en la Plataforma. Le aconsejamos leer los comentarios de otros pasajeros que figuran en la Plataforma para \r\n
        informarse sobre el/los Servicio/s Tur&iacute;stico/s elegido/s y valorar si &eacute;ste se ajusta a sus necesidades y expectativas.\r\n
      </p>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        La Plataforma puede contener enlaces y puntos de direcci&oacute;n a otros sitios de Internet, recursos y auspiciantes de la Plataforma. \r\n
        Los enlaces de la Plataforma (en cualquier direcci&oacute;n) a otros sitios de terceros, mantenidos por terceros, no constituyen una recomendaci&oacute;n \r\n
        de parte de AVIATUR de cualquier tercero, sus sitios web o el contenido de &eacute;stos. AVIATUR no es responsable en forma alguna de los sitios \r\n
        o recursos de terceros, y su uso de estos sitios y recursos no se regir&aacute; por estos t&eacute;rminos y condiciones.\r\n
      </p>\r\n
       <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        En todo caso, para interponer cualquier reclamaci&oacute;n relacionada con los Contenidos publicitarios insertados en el Portal, \r\n
        puede dirigirse a la siguiente direcci&oacute;n de correo electr&oacute;nico: \r\n
        <a href="mailto:informacion@rokatur.com">informacion@rokatur.com</a>, \r\n
        y desde all&iacute; se har&aacute; contacto con el anunciante.\r\n
      </p>\r\n
     <h2 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;" >SPAM</h2>\r\n
      <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: lighter; color: #2f2f2f; margin: 16px 8px;">\r\n
        Se aplicar&aacute;n las leyes que al respecto est&eacute;n vigentes en el territorio colombiano. \r\n
        Un correo electr&oacute;nico no podr&aacute; ser considerado SPAM mientras incluya una forma de ser removido.\r\n
      </p>\r\n
    </section>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">COMPORTAMIENTOS Y COMPROMISOS RESPONSABLES CON LOS DESTINOS:</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;"> La Organizaci&oacute;n Rokatur ofrece productos y servicios tur&iacute;sticos realizando la gesti&oacute;n y actividades dentro del marco legal que \r\n
        nos rige, promoviendo la sostenibilidad a trav&eacute;s de medidas de mitigaci&oacute;n, control y prevenci&oacute;n de los impactos ambientales, \r\n
        socioculturales y econ&oacute;micos, por medio de programas que propenden por el desarrollo de las regiones y la toma de conciencia \r\n
        de nuestros colaboradores, clientes, proveedores y hu&eacute;spedes, hacia la conservaci&oacute;n y preservaci&oacute;n de la naturaleza, exaltando \r\n
        sus derechos y deberes en su compromiso con la sostenibilidad, garantizando el mejoramiento continuo de cada una de las \r\n
        actividades, asignando los recursos necesarios para su operaci&oacute;n, capacitando a nuestros colaboradores. \r\n
        Por lo que se hacen las siguientes recomendaciones a nuestros usuarios en favor de la sostenibilidad que nos caracteriza como Agencia:</p>\r\n
    <ul style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px; list-style-type: disc; padding-left: 20px;">\r\n
    <li>No extraiga de su h&aacute;bitat natural especies de flora y/o fauna. Esto es un delito ambiental.</li>\r\n
    <li>No introduzca especies ex&oacute;ticas de fauna y flora. Esto causa serias alteraciones en el h&aacute;bitat natural de especies de flora y fauna y en sus cadenas tr&oacute;ficas.</li>\r\n
    <li>No alimente directamente a los animales silvestres. La alimentaci&oacute;n debe ser controlada y asesorada por expertos en manejo de fauna.</li>\r\n
    <li>No emita ruidos excesivos ya que pueden alterar el entorno natural de la fauna local.</li>\r\n
    <li>No haga quemas ni fogatas. Ya que los gases producidos durante la pueden ser t&oacute;xicos y pueden ocasionar afectaciones graves en los ecosistemas y comunidades en donde se realizan.</li>\r\n
    <li>No dispongan de manera inadecuada los residuos s&oacute;lidos generados.</li>\r\n
    </ul>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Tenga en cuenta las recomendaciones de ingreso, comportamiento, permanencia, respeto y conservaci&oacute;n espec&iacute;fica de estos destinos tur&iacute;sticos.</p>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">EN CONTRA DE LA PORNOGRAF&Iacute;A INFANTIL Y TURISMO SEXUAL:</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">De acuerdo con la Ley 679 del 3 de agosto de 2001 expedida por El Congreso de la Rep&uacute;blica, con la cual se dictan disposiciones para prevenir y contrarrestar la explotaci&oacute;n, la pornograf&iacute;a y el turismo sexual con menores de edad.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">De acuerdo con lo establecido en dicha Ley, todas las personas deben prevenir, bloquear, combatir y denunciar la explotaci&oacute;n, alojamiento, uso, publicaci&oacute;n, difusi&oacute;n de im&aacute;genes, textos, documentos, archivos audiovisuales, uso indebido de redes globales de informaci&oacute;n, o el establecimiento de v&iacute;nculos telem&aacute;ticos de cualquier clase relacionados con material pornogr&aacute;fico o alusivo a actividades sexuales de menores de edad.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">En desarrollo de lo dispuesto en el art&iacute;culo 17 de la Ley 679 de 2001, la agencia advierte al turista que la explotaci&oacute;n y el abuso sexual de menores de edad en el pa&iacute;s son sancionados penal y administrativamente, conforme a las leyes vigentes.  As&iacute; mismo y con el fin de dar cumplimiento a la Resoluci&oacute;n 3840 del 24 de diciembre de 2009 y seg&uacute;n el Art&iacute;culo 1 de la Ley 1336 del 21 de julio de 2009, Rokatur S.A.S. adopt&oacute; un modelo de C&oacute;digo de Conducta, con el fin de prevenir e impedir la explotaci&oacute;n sexual de ni&ntilde;os, ni&ntilde;as y adolescentes en la actividad tur&iacute;stica.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Por lo que el usuario entiende y declina de toda actividad, acci&oacute;n u omisi&oacute;n que se encuentre encaminada a desarrollar actividades sexuales en contra de menores de edad y se compromete a denunciar de manera inmediata sobre alguna sospecha a las autoridades competentes.</p>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">LAVADO DE ACTIVOS Y FINANCIACI&Oacute;N DEL TERRORISMO:</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Rokatur declara que no se encuentra en ninguna lista de las establecidas a nivel local o internacional para el control de lavado de activos y financiamiento del terrorismo; as&iacute; mismo en aplicaci&oacute;n del Sistema de Prevenci&oacute;n de Lavado de Activos, verificar&aacute; que sus subcontratistas, proveedores, miembros de la junta directiva o junta de socios, sus representantes legales, su revisor fiscal, clientes y pasajeros, tampoco se encuentren en dichas listas.</p>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">El Usuario conoce, entiende y acepta de manera voluntaria e inequ&iacute;voca, que el Grupo Empresarial Rokatur, en cumplimiento de su obligaci&oacute;n legal de prevenir y controlar el lavado de activos y la financiaci&oacute;n del terrorismo, siguiendo la jurisprudencia de La Corte Constitucional sobre la materia, y por constituir una causal objetiva, podr&aacute; terminar, unilateralmente y sin previo aviso, la prestaci&oacute;n de los servicios cuando su nombre haya sido incluido en listas Internacionales tales como ONU u OFAC, esta &uacute;ltima com&uacute;nmente llamada lista Clinton. As&iacute; mismo, podr&aacute; darlo por terminado cuando El Usuario, persona natural: i-, registre a una persona incluida en cualquiera de estas listas; ii-las autoridades competentes lo hayan condenado por conductas relacionados con actividades il&iacute;citas y/o relacionadas con el lavado de activos, la financiaci&oacute;n del terrorismo y/o cualquiera de los delitos conexos de los que tratan el C&oacute;digo Penal Colombiano y/o las normas que lo modifiquen, adicionen o complementen.</p>\r\n
    </div>\r\n
    <div class="containerGeneral wrapper flex flex-col items-start m:items-center s:items-center xxs:items-center">\r\n
    <h4 style="color: #042a44; font-size: 1.25rem; font-family: Roboto; line-height: 2rem; font-weight: bold; margin: 8px;">POL&Iacute;TICA DE EQUIDAD, DIVERSIDAD E INCLUSI&Oacute;N:</h4>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Rokatur cuenta con una pol&iacute;tica de Diversidad, Equidad e Inclusi&oacute;n que se centra en el respeto, la integridad, la transparencia y la equidad en el entorno laboral. Promueve la diversidad, la inclusi&oacute;n y la permanencia para todos los colaboradores, garantizando procesos libres de discriminaci&oacute;n y reconociendo la individualidad de cada persona. Esta pol&iacute;tica incluye medidas para prevenir y atender denuncias de discriminaci&oacute;n y se aplica globalmente a socios, directivos, trabajadores, proveedores y clientes. Su incumplimiento puede resultar en la terminaci&oacute;n de contratos o acuerdos con proveedores y clientes.</p>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">HABEAS DATA</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">Al comprar a trav&eacute;s de nuestra p&aacute;gina web, el usuario autoriza a <strong>Rokatur S.A.S.</strong> y sus filiales, a consultar, solicitar, suministrar, \r\n
      reportar, procesar y divulgar toda la informaci&oacute;n que se refiera a su comportamiento crediticio, financiero, comercial o de \r\n
      servicios, a terceros o a la central de informaci&oacute;n <strong>TRANSUNION</strong>, y/o <strong>CYBERSOURCE</strong>, y/o <strong>Evertec Colombia S.A.S.</strong>, y/o <strong>Place to Pay</strong> (plataforma de pagos empleada en este sitio web) o entidades hom&oacute;logas en otros pa&iacute;ses, \r\n
      gener&aacute;ndose una huella de consulta.</p>\r\n
    <h5 style="color: #042a44; font-size: 1.125rem; font-family: Roboto; line-height: 1.75rem; font-weight: bold; margin: 8px;">PROTECCI&Oacute;N DE DATOS</h5>\r\n
    <p style="font-size: 1rem; line-height: 1.75rem; font-family: Ubuntu; font-weight: light; color: #2f2f2f; margin: 16px 8px 16px 8px;">\r\n
      Este sitio web, conforme a lo dispuesto en la Ley 1581 de 2012, el Decreto 1377 de 2013, el Decreto 1074 de 2015 y dem&aacute;s \r\n
      normativas vigentes en materia de protecci&oacute;n de datos personales, Ley 1266 de 2008, implementa su pol&iacute;tica de protecci&oacute;n de \r\n
      datos, la cual busca garantizar la protecci&oacute;n y almacenamiento de las bases de datos que contengan informaci&oacute;n personal o \r\n
      socialmente relevante y no atentar contra los derechos fundamentales de nuestros clientes. Lo invitamos a consultarla \r\n
      en: <strong>Pol&iacute;tica de Privacidad y Tratamiento de los Datos Personales.</strong><br><br>\r\n
    \r\n
      Al comprar a trav&eacute;s de nuestra p&aacute;gina web, y teniendo en cuenta la naturaleza de las prestaciones y el car&aacute;cter de \r\n
      intermediaci&oacute;n que se ejerce, usted autoriza a <strong>Rokatur</strong> para que consulte, almacene, administre, transmita o transfiera a las \r\n
      entidades legalmente autorizadas y prestadores de servicio, la informaci&oacute;n personal suministrada para los fines del \r\n
      cumplimiento del servicio de agencia y que resulte de todas las funciones que directa o indirectamente se les hayan otorgado \r\n
      a las agencias de viajes o se les otorguen en el futuro.<br><br>\r\n
    \r\n
      En caso de suministrar informaci&oacute;n personal de terceros, usted lo hace a t&iacute;tulo de responsable conforme a lo dispuesto en la \r\n
      Ley 1581 de 2012; por lo tanto, declara que cuenta con la autorizaci&oacute;n expresa del titular de los datos personales y autoriza a la \r\n
      agencia de viajes a efectuar la transmisi&oacute;n y en general el tratamiento de dicha informaci&oacute;n personal con el &uacute;nico fin de contacto \r\n
      comercial posterior. La transmisi&oacute;n de informaci&oacute;n tiene lugar en tanto que, para prestar los servicios correspondientes, \r\n
      <strong>Rokatur</strong> deber&aacute; entregar la informaci&oacute;n personal de terceros a los proveedores contratados, situaci&oacute;n que conoce, acepta y \r\n
      sobre la cual ha informado a los titulares de la informaci&oacute;n, en calidad de responsable.<br><br>\r\n
    \r\n
      En caso de entrega de datos personales de menores de edad, o personas bajo tutela judicial, usted garantiza que lo hace como \r\n
      representante de dicho menor de edad o persona en tutela, y que el menor de edad fue escuchado y que fueron respetados \r\n
      sus derechos fundamentales, o que cuenta con la autorizaci&oacute;n de los respectivos titulares. Los datos de los menores de edad, \r\n
      comprendidos en una categor&iacute;a especial de protecci&oacute;n, se tratar&aacute;n conforme lo dispone la legislaci&oacute;n aplicable en la materia y \r\n
      de acuerdo con lo dispuesto en nuestra pol&iacute;tica de datos personales disponible en <a href="https://www.aviatur.com" target="_blank">www.aviatur.com</a>. \r\n
      Cualquier situaci&oacute;n que desee referir en materia de protecci&oacute;n de datos personales ser&aacute; recibida a trav&eacute;s de \r\n
      <strong>informacion@rokatur.com</strong>.<br><br>\r\n
    \r\n
      Usted deber&aacute; diligenciar todos los campos con datos exactos para poder realizar reservas v&aacute;lidas de Servicios Tur&iacute;sticos a trav&eacute;s \r\n
      de <strong>AVIATUR.COM</strong>. Al ingresar sus datos personales en la Plataforma, Usted declara que dichos datos (los “Datos Personales”) \r\n
      son exactos, precisos y verdaderos, y asume el compromiso de actualizar dichos Datos Personales conforme resulte necesario. \r\n
      <strong>Rokatur</strong> no se responsabiliza por la certeza de los Datos Personales provistos por Usted. Usted garantiza y responde por la \r\n
      veracidad, exactitud, vigencia y autenticidad de los Datos Personales ingresados. Recuerde que todos sus datos deber&aacute;n \r\n
      coincidir en forma exacta con la Documentaci&oacute;n de Viaje.\r\n
    </p>\r\n
    </div>\r\n
    </div>
    """
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